Are you passionate about ending family domestic violence? If so, we have an exciting opportunity for you to join our Connect and Respect team as a FDVA Intake Officer!

The role:

The FDVA Intake Officer is responsible for the intake of participants and effective administration and support for the Connect and Respect program. This role engages with internal and external stakeholders to ensure referral, waitlists and information management systems are maintained to a high standard of accuracy and quality.

This position will be offered on a fixed term part-time basis working 26.9 hours per fortnight. Due to the nature of the position and industry, there may be a requirement to work early evenings.

This role will have the option to work from Perth CBD, Fremantle or Armadale offices, with occasional travel between sites required.

Who Are We?

Since opening our doors in 1977, our passion for delivering high quality, people-focused support services has continued to flourish. In May 2020, we became the new custodian of White Ribbon Australia, establishing a national footprint for the organisation.

We remain committed to growing a workforce that celebrates diversity and seeks to inspire and empower the people we serve.

While we’ve changed a lot over the past 45 years, our values – Everyone is welcome, Doing what we say, Above and beyond, and Stronger together– remain at the very heart of everything we do.

If you would like to find out more about Communicare and this program, please visit our website via https://www.communicare.org.au/

Selection Criteria

Tertiary qualification in a relevant field such Business, Community Services; Social Science, or relevant experience

Relevant experience in a similar role, including administration, data collection and data management systems.

Experience working within Men’s Behaviour Change Programs (desirable).

Advanced customer service skills.

Advanced administrative skills with a strong attention to detail.

Advanced communication and problem-solving skills.

Intermediate stakeholder engagement skills, with the ability to develop and maintain strong collaborative relationships with individuals and groups.

Intermediate computer, numeracy and literacy skills.

Intermediate organisational skills with the ability to prioritise competing tasks.

Ability to establish good working relationships with a variety of stakeholders including government and community services sector representatives.

Ability to work autonomously and in a team environment.

Satisfactory Police clearance (not older than 6 months from the issue date)

Unrestricted drivers’ licence or willing to obtain.

Working With Children Check or willing to obtain.

Willing to obtain Department of Justice integrity clearance once employed

What we can offer you

Generous NFP salary packaging opportunities (option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum)

Extra Leave - 5 days of extra paid leave per annum (pro rata for part time)

Paid parental leave policy and back to work incentives

Family Domestic Violence and Abuse (FDVA) leave, financial assistance and structured support for any employees who have experienced FDVA incidents

Discounted Health Insurance with HBF

Free, confidential counselling services through our Employee Assistance Program

Annual Flu Vaccination Program

How to apply
Please submit a resume and a cover letter that addresses our Selection Criteria. Applications close 12 May 2025.

Communicare encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people who identify as LGBTQI+ and people living with disabilities.

Short listing will commence immediately. We reserve the right to close the position without notice. Unsolicited resumes and contact from recruitment agencies will not be accepted.