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About us

Identifly is a leading Zero Trust Security implementation partner, specialising in Identity and Access Management (IAM), Privileged Access Management (PAM), and Identity Governance (IGA). We assist businesses through all phases of their Identity and Access Management projects, including discovery, planning and implementation, and support.

We are fast-growing and have an excellent reputation for being knowledgeable and skilled in identity and cybersecurity. We are always looking for awesome, talented people to join our A-grade team and are currently looking for a dynamic and detail-oriented Business Operations Coordinator to join our high-performing team in Adelaide.

About the Role

This is a varied and high-impact role providing administrative, financial, office, and commercial support across the business. You will work closely with executive leaders, project managers, clients, and suppliers to ensure the smooth operation of our internal systems, external communications, and business support functions.

This role is perfect for someone who thrives in a fast-paced, collaborative environment and wants to grow within a supportive and innovative organisation.

Key Responsibilities

Administrative Duties

Maintain office supplies and inventory, ensuring resources are readily available

Schedule meetings, handle correspondence, and maintain cloud filing systems

Support office management tasks and follow up on action items.

Financial & Accounts Support

Generate reports using Xero

Track outstanding invoices and follow up with clients on overdue payments

Assist in the collection process while maintaining positive client relationships

Process and reconcile invoices

Reconcile accounts receivable discrepancies and resolve any issues promptly

Schedule and process timely approved payments

Review and perform quality checks on payslips (weekly cycles).

Commercial Support

Assist with preparing and reviewing commercial contracts, proposals, and procurement documentation

Coordinate software licensing contracts and renewals

Assist with developing licensing and services quotes, including reviewing and editing documents and doing basic calculations in Excel.

Onboarding and HR Support

Coordinate the onboarding process for new hires, ensuring a smooth onboarding experience

Assist with employee training and development initiatives

Maintain employee records and ensure compliance with company policies

Support the coordination of off boarding processes for departing employees

Ensure compliance with employee awards and related legal requirements.

Executive Assistance – ad-hoc

Provide high-level administrative support to executives, including travel arrangements

Serve as a liaison between executives and internal and external stakeholders.

About You

We’re looking for someone proactive, organised, tech-savvy, and who enjoys supporting others to succeed. You are solution-focused, detail-oriented, and have no trouble juggling multiple responsibilities with professionalism and efficiency.

You will need to take the initiative and work comfortably with direction from management. You will be expected to find problems and then create solutions to improve the business’ efficiencies in all administrative tasks. If you get stuck, you will need to have the nous to ask for help and report to management.

Finally, communication is key. You will need to manage the expectations of your peers and our customers, and our suppliers.

The role requires someone proactive and professional who also fits culturally with our team, so if you don’t tick all the boxes below but think this role is for you, we’d still like to hear from you.

Skills and Qualifications

Previous experience in an administrative role

Strong organisational and multitasking skills

Excellent verbal and written communication abilities

Ability to work independently and as part of a team.

Desired Skills

Familiarity with HR processes and employee onboarding

Experience with basic bookkeeping is desired however, training will be provided to the right candidate. Experience using tools like Employment Hero, Projectworks, Hubspot CRM, Lucid, Confluence, Xero

Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Experience using AI tooling such as Co-Pilot and ChatGPT

Strong attention to detail and a problem-solving mindset.

Benefits

Competitive salary

Opportunities for professional development and career growth

A dynamic and supportive work environment.

Location

We are based in Adelaide, and while this role will be hybrid with office work, it is expected on most days to support key activities in the office. We cannot accept interstate or overseas candidates for this position.