Customer Service Representative

Morgan Consulting
Belmont, WA
A$70,000-$80,000 p/a
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
On-site

Posted 10 days ago


About the company
Join a dynamic and rapidly growing organisation representing multiple major equipment brands across Australia. Supplying sign, digital and display equipment and solutions, they pride themselves on delivering exceptional products and services, with a strong commitment to innovation, customer satisfaction, and industry leadership.

About the role

A need has arisen for an experienced Customer Service / Counter Sales Representative to join their small but happy Perth based team.

In this dynamic, challenging and highly pivotal role you will be responsible for:

  • Serving customers over the counter
  • Answering incoming enquiries regarding stock availability, deliveries and pricing
  • Providing quotes to customers via phone or email
  • Making a couple of outbound calls a day to existing customers to ensure their needs are being met
  • Inputting sales orders
  • Coordinating with warehouse staff to ensure customer delivery expectations are met
  • Analysis of stock availability using system reports.
  • Maintenance of customer information regarding orders held in the system

Skills & experience
As the ideal candidate and to make the transition as smooth as possible, you will possess the following key attributes:

  • Previous customer service / counter sales experience within the signwriting, print or labels industry
  • Excellent communication, time management and customer service skills
  • Above average computer literacy with excellent attention to detail
  • Reliable and honest and is someone that can own their mistakes
  • Be a team player who is willing to go the extra mile

Benefits
Aside from an attractive remuneration package commensurate with your experience, benefits include being surrounded by a fun, inclusive team with extensive knowledge and the opportunity to further develop your sales career with this genuine industry leader.

How to apply

To be a part of this successful and dynamic team, please click on the “Apply Now” button and attach a copy of your resume quoting reference number 55266TH.


About Morgan Consulting

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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