ORGANISATIONAL CONTEXT

Our Story

Julalikari Council Aboriginal Corporation (JCAC) is governed by an elected body representing the Aboriginal community of Tennant Creek and the surrounding Barkly region in the Northern Territory.

As one of the largest Aboriginal and Torres Strait Islander Corporations in Australia, with a history stretching back more than 30 years, JCAC has a long and proud record of community service delivery. The Corporation grew out of the Warumungu Papula organisation, formed in 1974.

Its primary purpose then, as it remains today, was to alleviate poverty and improve the wellbeing of the Aboriginal people of Tennant Creek and surrounding homeland communities.

Today, JCAC delivers the following services for our mob:

· Community Safety – we help keep people safe

· Child and Family Services – we look after our children and families

· Aged Care Services – we look after our old people

· Training and Employment Services – we help people develop new skills and participate in employment

· Tenancy and Municipal Services – we look after our houses and our places

JCAC also prioritises strong corporate governance and performance, and to do this delivers the following internal services:

· Governance and Strategy – we maintain strong governance culture and a clear strategy for our future

· Risk and Compliance – we manage risk and meet our obligations

· Finance – we look after our finances

· Human Resources – we look after our people

· Property and Assets – we look after our property and assets

Our Vision

Anyinginyi Manu Anyula Parkamarri Wilyangka

Our Country, us mob, hold it strongly

Our Mission

To inspire, accelerate and amplify the impact of our self-determination through the effective delivery of programs, projects and advocacy in the areas of:

Culture, Heritage and the Arts

Community and Social Wellbeing

Commercial and Social Enterprises

Employment, Education and Training

Housing and Construction

Our Values

Respect – for our country and one another

Integrity – for us mob – to be honest and ethical in our dealings with each other

Accountability – hold it strongly and take responsibility for what we do and the decisions we make

Unity – to speak and act together hearing all people. Together we will build

Our Strategic Goals

· Goal 1: Strong governance and leadership

· Goal 2: Employing, training and supporting people in the Tennant Creek and Barkly Region

· Goal 3: Housing for independence, health and wellbeing

· Goal 4: Economic growth and viability

· Goal 5: Strong relationships and partnerships

· Goal 6: Strong community and social services

PRIMARY PURPOSE & FUNCTIONS OF THE ROLE

The Community Safety business unit works to help keep people safe. It achieves this by delivering community safety patrols, specifically Night Patrol, Day Patrol and Youth Patrol. These patrols operate within the community of Tennant Creek, and support vulnerable people to stay safe, be returned to a safe location and avoid contact with the justice system. All patrols work in partnership with other organisations through referrals, information sharing and collaboration to ensure strong service delivery.

The Community Safety Program Manager is responsible for managing delivery of these funded programs under the Community Safety business unit and reports directly to the General Manager Corporate and Compliance.

As Manager, you must lead and oversee the team’s overall performance and service delivery responsibilities, including creating a culturally safe and supportive environment for a majority Aboriginal workforce. You will have experience in managing, leading and uplifting a team from diverse range of backgrounds, and well-adept in managing the different pressures living and working together in a small community.

You will understand the importance of cultural competency and Aboriginal empowerment and self-determination, as well as the very unique social and economic challenges faced by Aboriginal people every day.

You will ensure service delivery requirements are in line with funding, regulatory and internal operational requirements. You will oversee performance against KPIs, record and manage required data to evidence service delivery to required standards, make decisions and prepare required program delivery advice, reporting and updates on a regular basis.

You will have responsibility to build and maintain positive relationships with all internal and external stakeholders in relation to the programs you manage and have responsibility for. This will mostly be achieved through your ability to effectively manage and deliver quality services. You will also attend approved external meetings, engage with funding bodies from time to time, and contribute to positive and effective relationships and cooperative issues resolution in relation to the programs you manage.

You will also have a commitment to work, health and safety, managing and overseeing staff, and building a work-safe culture within your team.

ROLE RESPONSIBILITIES

Operational

Operate the Day Patrol, Mainstream (Night) Patrol and Youth Patrol community safety programs, funded to improve community safety and provide culturally appropriate conflict and dispute resolution in the community.

Manage staff within the three teams, including rostering and HR.

Development of policy and procedures for each of the three teams to work within.

Compliance and reporting in accordance with the funding agreement.

Maintain regular monitoring and review of the approved budgets, ensuring appropriate expenditure in accordance with each approved budget annually.

Conduct, monitor and review a risk assessment of services, detailing strategies to mitigate risks, in accordance with the funding agreements.

Assist in the recording and reporting of incidents and assistance required within appropriate timeframes.

Support patrollers to participate in training as appropriate to their job roles.

Promote and raise awareness of the community patrols in the community.

Engage and collaborate with funders and partners to support community safety activities, in line with funding agreements and JCAC values and goals.

Human Resources

Maintain and foster a culturally safe environment for all staff.

Build and maintain a safe-work culture.

Providing safe working conditions, including prevention of workplace bullying, harassment and violence.

Manage and support the team, including running team meetings, ensuring access to training, having regular performance development discussions, and maintaining accurate records including rostering and time sheet approvals.

Workplace Health and Safety

All employees take reasonable care for their own health and safety

All employees take reasonable care for the health and safety of others

All employees comply with any reasonable instructions, policies and procedures provided by their employer in the workplace

Organisational Activities

Support all organisational activities under the direction of the CEO and in line with the Board approved Operational Plan, related to:

- Governance and Strategy

- Risk and compliance

- Finance

- Property and Assets