Join our team and play a vital role in ensuring the safety and efficiency of water systems in the Shire. This role provides expert technical advice and support to residential and business customers, consultants, engineers, and internal stakeholders. Key responsibilities include coordinating Council’s management of backflow prevention devices, ensuring compliance with relevant legislation and standards, conducting risk assessments, performing flow and pressure testing, and providing cost estimates for major installations. The successful candidate will demonstrate exceptional communication skills, a strong commitment to compliance and safety, and the ability to collaborate effectively across departments. If you are a dedicated professional with expertise in water management, we encourage you to apply.

About the role:

• Provide technical support and expert advice on backflow prevention, water compliance, and system performance to residential and business customers, consultants, engineers, and internal stakeholders.
• Coordinate the management of testable backflow prevention devices, ensuring compliance with Council policies, the Plumbing Code of Australia, and relevant Australian Standards.
• Conduct flow and pressure testing, assist with hydraulic analysis, and provide cost estimates for large water meter installations and backflow prevention systems.
• Investigate water consumption anomalies, non-standard connection requests, flow and pressure issues, and customer complaints, ensuring efficient resolution.
• Collaborate with Council departments and external stakeholders while maintaining high safety standards and contributing to the implementation of Work Health and Safety policies.

What's on offer:

• a base salary ranging from $72,400 per annum with competency-based increments up to $85,001 per annum, plus 11.5% super
• 70 hour, 9 day fortnight
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• A qualified plumber with backflow accreditation and extensive knowledge of backflow prevention principles and legislation.
• Proven experience in leading and supervising a customer-focused team in a technical field.
• Strong understanding of the Plumbing Code of Australia and relevant Australian Standards (AS 3500: Part 1 and AS 2845).
• Excellent verbal and written communication skills, with the ability to provide high-quality customer service and build effective relationships.
• Proficiency in Microsoft Office for preparing reports, correspondence, and spreadsheets.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Tweed Heads, and can be directed to work from any Council work site.

Position closes:

Friday 9 May at 12 noon sharp (NSW time). Late applications will not be permitted.

SK97188A