• Join a collaborative, people-first firm with a strong reputation
• Lead a dedicated P&C team and drive operational HR delivery
• Offering a salary of $190K - 195K + super, depending on experience

THE COMPANY

Lotus People are proud to be partnering with a highly regarded commercial law firm undergoing a new chapter of growth and integration. Known for their people-first values and collaborative culture, the firm has recently expanded and now supports a 400-person workforce across multiple sites. With a modern Sydney CBD office, the firm blends professionalism with approachability—fostering a culture where people are trusted, supported, and given space to lead.

THE ROLE

This newly scoped Head of People & Culture position offers the chance to lead, mentor, and elevate a growing P&C team, while partnering with business leaders to deliver high-quality HR across the organisation. You’ll oversee BAU HR operations, lead on employee relations, process improvement, and capability uplift, and play a key role in supporting the firm’s continued post-merger integration. With a well-established team and engaged leadership, the opportunity to drive consistency, clarity, and confidence in the HR function is huge. It’s a hands-on, people-centred role—perfect for someone who enjoys delivering results, mentoring others, and bringing structure to a busy environment.

THE DUTIES

• HR Operations & Compliance – Oversee key HR programs including onboarding, performance reviews, remuneration cycles, learning and development, and engagement initiatives. Ensure compliance with workplace legislation, WHS, payroll, and reporting requirements while continuously improving policies and processes.
• Employee Relations & Performance – Manage complex ER cases, disciplinary issues, and performance matters in collaboration with the Workplace Relations team. Support leaders in performance planning and ensure best-practice HR solutions.
• Team Leadership & Development – Lead, mentor, and motivate the HR team across multisite locations, ensuring strong delivery, employee engagement, and commercially sound HR solutions.
• Recruitment & Talent – Work with the Talent Acquisition Manager to support recruitment and deliver a seamless candidate experience while enhancing the employee value proposition.
• Remuneration & Benefits – Oversee the annual remuneration review, working with Finance and leadership to ensure fair, competitive, and well-structured reward programs that drive retention and engagement.
• Projects & Business Improvement – Lead HR projects and committee initiatives, ensuring continuous improvement in HR operations and alignment with business objectives.

THE IDEAL CANDIDATE

You are an experienced HR Operations Manager with a background in professional services, eager to lead a capable team and drive operational excellence. You thrive in a fast-paced, collaborative environment, balancing strong stakeholder management with a hands-on, solutions-focused approach.

• Proven experience in an HR Operations or People & Culture Manager role, with a focus on execution and process improvement
• Professional services industry experience (legal, accounting, financial services, or similar)
• Strong relationship management and communication skills, with the ability to engage at all levels
• Exceptional organisational skills, with the ability to manage competing priorities in a high-performing environment
• Pragmatic, problem-solving approach, with experience in conflict resolution and handling complex HR matters
• A natural mentor and leader, confident in coaching and developing a team while ensuring HR remains structured, efficient, and people-focused

HOW TO APPLY

Lotus People are accredited candidate experts meaning we will respond to all applicants and value our applicant experience. Please apply today for an immediate interview! Do apply now if this sounds like the role for you.

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Lotus People are one of five accredited candidate experts with a candidate satisfaction score of 97% over two years. We will get back to every applicant and ensure that you have a positive experience with us.

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REFERRAL INCENTIVE – If you know someone who is perfect for this position, please refer them to us at [email protected]. If we find a role for any referred candidates, we will gift you a $200 voucher!