Bar Lourinhã are seeking an experienced and dedicated Front of House Supervisor to join our staff on a full-time basis, responsible for leading our FOH team, ensuring exceptional customer service and a seamless dining experience for all guests.

Your duties & responsibilities:

Manage and participate in front of house team operations, overseeing section waiters and maintaining the overall restaurant and bar service

Ensure efficient and friendly service, maintaining high standards of customer care

Plan and coordinate staff schedules, assignments, and training to optimise performance

Handle customer inquiries, reservations, and complaints with professionalism and tact

Assist in inventory management and stock control

Develop and implement front of house policies and procedures

Lead by example, demonstrating exceptional hospitality skills and a commitment to creating a positive work environment

Assist in the management of Private Dining events held at our venue

Desired experience & attributes:

Minimum of 3 years' experience in a similar front of house supervisor role within the hospitality industry

Strong leadership and people management skills with the ability to motivate and develop a team

Excellent customer service and conflict resolution skills

Solid understanding of Mediterranean food and beverage operations

Familiarity with inventory management and cost control practices

Proficient in using POS systems and other hospitality-related technology

A flexible and adaptable approach to working in a fast-paced environment

Exceptional communication and interpersonal skills

Passion for hospitality and commitment to delivering an outstanding guest experience

Why join us?

Supportive and rewarding work environment

Competitive salary

Ongoing training and development opportunities

Discounts on food and beverages

Based in a vibrant Melbourne CBD location

Play a pivotal part in the success of our award-winning restaurant!

About us:

Bar Lourinha' is a renowned Melbourne restaurant that has been serving up exceptional Mediterranean & Iberian-inspired cuisine and hospitality for nearly two decades. Our commitment to quality, creativity, and sustainability has earned us numerous accolades, including being named one of the city's top dining destinations. We are passionate about creating a warm, inviting atmosphere where our guests can enjoy the best of Melbourne's vibrant food and drink culture. We are an equal opportunity employer and encourage applications from individuals of all backgrounds.

Join our team of professionals today! Click the Apply button and send us a copy of your current resume and references – we look forward to working with you!