• Convenient Location;
• 12 Months Contract;
• Brand-new Digitization Project;
• Competitive Rates;
• Enjoy and thrive in an agile Fast-moving, ever-changing environment.
• EndUser Organization;

Essential skills:

• Extensive interactive digital content design and development background;
• Demonstrated expertise in UX content writing within digital platforms;
• Understanding / knowledge of Figma / Miro, Wireframing and Storyboarding;
• Proven ability to deliver exceptional content aligned with branding guidelines and a defined tone of voice.
• Skilled in working both independently and collaboratively within Agile, cross-functional teams.
• Strong adaptability to shifting priorities, capable of performing effectively under pressure to meet tight deadlines.
• Demonstrated understanding of Web Content Accessibility Guidelines (WCAG);
• Understanding of Google Analytics, Search Engine Optimization, web usability and Information management standards;
• Demonstrated ability to develop and publish highly structured, editorial style content

Highly desirable but not essential:

• Previous experience in government or regulated sectors preferred.
• Experience with Pega Content Management Systems

Join an award-winning team to shape the future of the Strata Hub, a Pega-based digital platform transforming how strata matters are managed in NSW. Be part of NSW Fair Trading’s Digital directorate, delivering user-focused solutions for the community.

Key Responsibilities:

• Tone of Voice: Lead efforts to maintain consistent, clear, and effective messaging across the Strata Hub.
• UX Copywriting: Craft concise, accessible, and engaging digital content that resonates with diverse user personas throughout their interaction with the platform.
• Content Enhancements: Continuously evaluate and refine existing content to enhance usability and engagement.
• Content Guidance: Provide best-practice copywriting support and advice within your team.
• Collaborative Development: Engage closely with product managers, UX/UI designers, business analysts, and developers in an Agile environment.
• Wireframe Collaboration: Partner with UI designers to create impactful copy for product wireframes and prototypes.
• New Features Ideation: Collaborate on exciting new platform features, developing tailored content in collaboration with Service and UX designers.
• User Persona Development: Support persona-driven content strategies, enhancing user journeys and overall platform experience.

If you meet the above criteria you will need to Apply NOW in order to secure a place in the shortlist for the interviews.

Best option is to apply using the application button. You can contact us on (02) 9687 1068 for a confidential discussion. However please ensure you have sent your resume prior to making contact.

Please ensure all documents are sent in Microsoft word format.