Who we are

Sidekicker is one of Australia’s most exciting home-grown startups! Launched in 2013, Sidekicker is Australia and New Zealand’s largest online staffing platform, using technology to radically improve how businesses hire and manage casual, temporary and contract staff.

Sidekicker is dedicated to ensuring every worker finds the right job, and every job finds the right worker. We employ over 15,000 casual staff, or ‘Sidekicks’, seamlessly connecting them with businesses across the healthcare, hospitality, events, industrial and promotions industries.

How you’ll make an impact

In this dynamic and impactful role, you’ll be at the heart of supporting our vibrant community of 7,000+ monthly workers, called Sidekicks, and our HQ team. Reporting directly to the Head of Marketplace & Operations, you’ll play a pivotal part in shaping the experience and success of our diverse workforce.

Your mission?

To ensure our team members feel valued, engaged, and supported throughout their employment journey. You’ll also be instrumental in cultivating a high-performing, engaging, and safety-first culture at Sidekicker HQ. If you’re passionate about hiring talent, building strong relationships, and leading HR initiatives that align with business objectives, this role if your opportunity to make a meaningful contribution to our organisations growth and success.

What you’ll do

Sidekicker HQ

Lead the recruitment process for Sidekicker HQ, which includes writing job ads, screening candidates, and helping managers make great hires

Manage a smooth onboarding experience that helps new team members feel welcomed

Collaborate with teams overseeing HR operations, such as payroll and WH&S

Ensure our HR policies and processes remain compliant with employment laws

Be the go-to person for workplace questions and concerns, stepping in to resolve issues promptly, and managing employee relation matters

Support the half yearly performance and remuneration cycle, including preparing data and documentation

Partner with leaders to build and maintain our positive, high-performing culture

Help shape HR initiatives that support both our people and our business goals

Assist with workplace people related projects as prioritised by management

Sidekick Screening and Talent Acquisition

Collaborate with the operations team to create job ads that attract great Sidekicks who match what our clients need

Oversee the Sidekick recruitment and screening process to ensure assessments are designed to identify the specific skillset and experience required for each role

Maintain associated records and documentation and ensure they meet compliance requirements

Collaborate closely with our Safety Specialist to ensure our Sidekicks' safety remains our top priority

Provide input to monthly reporting and management of casual and maximum term workforce compliance documentation

Help foster a positive community for our Sidekicks

About You

Critical Competencies

Stakeholder Communication: Clear, empathetic, and transparent communication with internal and external stakeholders

Conflict Resolution: Proven ability to manage and resolve employee work related issues

Relationship Building: Strong interpersonal skills to build trust and rapport with employees, leadership, and external partners

Experience & Qualifications

Relevant degree in Human Resources, Business Management, or related field

3-5 years of experience working in HR

Proven experience of end-to-end hiring, preferably in the contingent labour market or platform businesses

Strong foundational knowledge of Australian and New Zealand employment labour laws and practices

Experience leading performance and remuneration review processes for assigned teams or business units

Experience in creating and updating HR policies that balance compliance with company culture

Proven ability to track and analyse key HR metrics, providing actional insights for compliance and to drive continuous improvements