The Company
Our client is a private, Australian-owned professional services group that supports a dynamic network of insurance and financial services businesses. With over 1,600 employees across its portfolio of brands, underwriting agencies, and advisory networks, the company operates with the agility of a small business and the scale of a major enterprise. They’re dedicated to investing in growth—empowering business owners with the resources, strategic guidance, and people-centric support they need to thrive.
They are now seeking an experienced HR Generalist to join their national team, who is looking to grow their HR career based in Melbourne.

The Role
This is a broad generalist position that offers the best of both worlds: the opportunity to partner closely with leaders in your own portfolio of businesses, and the chance to contribute to national people initiatives across the broader group.
You’ll be the go-to for all things HR—coaching leaders, driving engagement, supporting talent and development, and providing sound guidance on day-to-day ER matters. Along the way, you’ll play a key role in shaping initiatives that lift capability, culture, and connection across the organisation.
This is the ideal role for someone looking to step into an HR Business Partner pathway—offering autonomy, variety, and strong support from a high-performing national People & Culture team.

In this varied generalist role, you will:

• Support the full employee lifecycle—from onboarding through to offboarding
• Provide advice on policies, awards, and employee relations
• Lead and contribute to HR initiatives across L&D, wellbeing, and employee engagement. Contribute to OD, culture and capability-building efforts
• Coordinate cyclical HR activity: engagement surveys, talent reviews, and remuneration
• Maintain HR systems and workflows, improving processes along the way
• Partner with stakeholders on projects, change initiatives and continuous improvement
• Help build consistent and scalable people practices across the group
• Use HR systems and data analytics to monitor trends and inform strategic decision-making across the group.

Skills and Experience
You’re a curious, self-starting HR practitioner who loves solving problems and making things better. You enjoy variety and know how to build relationships across all levels. You thrive in fast-paced environments where every day brings new challenges and opportunities. With experience supporting the full employee lifecycle and a genuine interest in L&D, culture, and OD, you’re ready to partner closely with business leaders. You’re comfortable managing routine HR tasks while also contributing to more complex projects and change initiatives. A strong communicator with excellent stakeholder management skills, you’re driven to create great employee experiences and help businesses grow.

You’ll also have:

• 2+ years in a generalist HR role, with experience in Employee Relations, L&D or Reward & Recognition. Has been involved in/ led, HR projects and/or M&A or Organisational design/change experience.
• Ideally have experience working within a large organisation or financial, professional services or insurance (not essential)
• Great communication, writing and influencing skills
• A knack for balancing day-to-day support with strategic thinking
• Knowledge of the Fair Work Act, National Employment Standards, and modern awards
• A genuine interest in L&D, culture and OD
• Tertiary qualifications in HR or business

Benefits - Why You’ll Love It

• Career progression opportunity - Enjoy a diverse role that blends day-to-day HR operations with strategic project work
• Join a business that genuinely invests in its people and their growth
• Collaborate with a highly experienced, down-to-earth HR team
• Gain exposure to diverse businesses, leaders, and HR challenges
• Contribute to meaningful national projects that shape culture and capability
• Build trusted partnerships across a diverse group of insurance and financial services businesses.
• Hybrid working—2-3 days in-office on Collins Street
• 12 weeks paid parental leave
• Birthday leave
• Perks program with discounts on travel, gym, and retail and insurances

How to Apply
At The Next Step, we celebrate diversity and inclusivity. We welcome applications from all backgrounds and encourage you to apply if you’re excited by this unique opportunity. For more information, please contact Sarah Belousoff.