HR & Business Support Officer

Who We Are

At Kestrel Cleaning Services and Supplies PTY LTD, we don’t just clean — we create dependable partnerships with businesses that value quality, consistency, and care. For over two decades, we’ve built a reputation as Port Hedland’s trusted commercial cleaning professionals. We’re a company driven by people, values, and results — and we’re growing!

Our mission is to exceed expectations and create positive experiences for every client and team member.

Who We're Looking For

We’re seeking a confident and adaptable HR & Business Support Officer to join our busy office team. This is a hands-on role responsible for leading the employee lifecycle and providing flexible support across key office functions.

From recruitment and onboarding to compliance, conflict resolution, and timesheet audits — you’ll play a critical role in ensuring our team is supported, safe, and set up for success.

This is a 12-month full-time position. While it is fixed-term, future opportunities within the company may become available for the right person.

Responsibilities

Use your experience to:

• Coordinate all aspects of the employee lifecycle – recruitment, onboarding, training, and offboarding.

• Promote and support employee health, safety, and wellbeing.

• Assist with Toolbox Talks and training delivery alongside the Operations team.

• Manage incidents, misconduct, and conflict with professionalism and discretion.

• Maintain accurate and up-to-date HR records, systems, and compliance documents.

• Conduct site audits to ensure safe, compliant, and consistent practices.

• Support performance reviews, training coordination, and dispute resolution.

• Review and approve fortnightly timesheets to support payroll.

• Provide backup support across other key office functions when needed.

Experience

To thrive in this role, you’ll need:

• Proven experience in a human resources or administration role.

• Strong understanding of safety, compliance, and fair work practices.

• Exceptional organisational and time-management skills.

• Confidence working independently and maintaining confidentiality.

• High attention to detail and effective communication skills (both written and verbal).

• The ability to stay calm and focused in a fast-paced environment.

Competencies

• People Skills: Build rapport and support staff across all levels of the business.

• Collaboration: Work cohesively within a team to achieve shared goals.

• Communication: Be approachable, clear, and professional.

• Organisation: Keep things running smoothly, with accurate records and consistent follow-through.

• Problem Solving: Confidently manage challenges and seek the best outcomes.

• Time Management: Prioritise tasks and meet deadlines with ease.

• Critical Thinking: Make informed decisions based on evidence, context, and policy.

Core Values

• Teamwork: We work together toward the bigger picture.

• Dependability: We follow through on our commitments and act with integrity.

• Loyalty: We build long-term trust with clients and our team.

• Innovation: We embrace improvement and better ways of working.

• Knowledge: We strive to grow and lead as industry experts.

• Excellence: We go above and beyond for our clients and each other.

Outcomes

• A compliant and well-supported workplace environment.

• Streamlined recruitment and onboarding processes.

• Accurate and secure employee records and systems.

• Effective support across HR and office functions.

How We Will Help You Succeed

We’re committed to your success and will provide:

• Full training on our systems, tools, and processes.

• Ongoing support from a tight-knit, friendly team.

• A values-driven workplace where your contributions are recognised.

• Flexibility around working hours where possible.

• Opportunities to be part of a growing, evolving business.

Employment Type

Location: Wedgefield, WA

Type: Full-time, 12-month contract

Growth: Future opportunities within the company may become available for the right candidate

Application Instructions

To show us you’ve read the full ad, please include the phrase “HR Superstar” in your subject line or cover letter.

Apply now and join a team that values excellence, teamwork, and people-first leadership.