About the role

This is a NDIS Plan Manager (casual) role (2 -3 days a week) at Dream BIG with the benefits of working remotely.

Okay, hear me out… we’ve got a Fund Plan Management role going, and I might already have a few faces in mind who’d absolutely nail it (yes, I’m looking at you 👀).

If you’re someone who:

Lives for spreadsheets, budgets, and making sense of NDIS chaos,

Has bookkeeping or accounting creds,

Gets a weird thrill out of fast invoice turnarounds and budget breakdowns,

Enjoys working at home in pyjamas and has an exotic teams meeting background,

Has a heart for people and can have good laugh plus wants to actually make a difference while doing it—

Then this role has your name written all over it.

No pressure (well, maybe a little), but if you’ve ever thought about stepping into a Plan Manager position—or know someone who should—now’s the time.

What you'll be doing

Accurately entering client data and information into the NDIS system

Engaging with NDIS Participants (or representatives) and providers.

Responding to enquiries promptly and politely.

Maintaining strong knowledge of the NDIS, NDIS pricing and plan management.

Office administration, filing, emailing, answering telephone calls

Build strong relationships with internal and external stakeholders.

Providing quality customer service to our valued clients.

Software/apps/platforms we use:

Excel, Outlook, Word, Xero, Careview

What we're looking for

Strong data entry and administrative skills, with experience in a customer service role

Excellent attention to detail and ability to work accurately under pressure

Good communication and interpersonal skills, with the ability to liaise with customers and clients

Familiarity with the NDIS system and processes, or a willingness to learn

Proficient in using Microsoft Office applications

Qualifications in bookkeeping and/or accounting plus current memberships

What we offer

At Dream BIG we are committed to supporting our employees and creating a positive work environment. As a casual employee, you will benefit from flexible working hours, competitive pay rates for right candidate, and opportunities for professional development. We also offer access to various employee wellness initiatives to support your health and wellbeing.

About us

Dream BIG is a provider of NDIS services nationwide. Our mission is to empower individuals with disabilities to achieve their goals and live fulfilling lives. We are a values-driven organisation that prioritises inclusivity, empathy, and excellence in all that we do.

If you are passionate about making a difference in the lives of people with disabilities, we encourage you to apply for this exciting opportunity. Apply now to join our team!