About the Role

You will be the first point of contact for patients and a vital support to the Doctors, ensuring smooth coordination of appointments, hospital bookings, billing, and general practice operations. Your exceptional communication and multitasking skills will be key to managing a variety of administrative and reception duties efficiently and professionally.

Key Responsibilities

• Manage incoming phone calls, emails, correspondence, and appointment scheduling
• Prepare and manage hospital theatre lists, liaise with hospitals and anaesthetists
• Invoice and receipt consultations and procedures; manage overdue accounts
• Maintain patient records and ensure accurate data entry into Genie
• Prepare and type patient reports and letters; coordinate mail and banking
• Ensure compliance with privacy, OH&S and workplace policies
• Provide proactive diary and task support to the Doctor

About You

Essential:

• Proven administrative or secretarial experience
• Strong Microsoft Office skills
• Exceptional time management, organisation, and attention to detail
• Excellent verbal and written communication
• Ability to manage competing priorities and maintain confidentiality
• Professional presentation and a team-first attitude

Ideally you will have experience working in a medical or specialist practice and be familiar with clinical software systems, particularly Genie. An understanding of occupational health and safety principles, along with a current First Aid Certificate, will also be highly regarded. These attributes will support your ability to contribute effectively to the smooth and professional operation of the practice.

While full-time hours are preferred, the role can also accommodate high part-time hours (a minimum of 3.5 days per week). Some flexibility in the schedule may be available for the right candidate with the required skills, experience, and commitment.

Why Join the Team?

If you’re seeking a friendly workplace where you can make a meaningful difference in people’s lives while utilising your skills, this is the perfect opportunity.

How to Apply

Please apply online with your resume and a cover letter. We value cover letters as they help us understand your story and why you’re interested in joining the team. Applications without a cover letter will not be considered.

We look forward to hearing from you!