About Us:

We are a multidisciplinary paediatric practice dedicated to providing exceptional care to children and their families. Our team of professionals is committed to delivering high-quality medical services in a compassionate and supportive environment. We have a range of professionals working at CDC including the following:

Paediatricians'

Psychiatrists

Psychologists

Occupational Therapists

Speech Therapists

Family Coach and Child Educator

Physiotherapists

We are currently seeking a highly motivated Medical Receptionist to join our team.

Employment Type: Full Time Part time or Casual can be flexible for the right candidate.

Role Overview:

As the Medical Receptionist , you will play a crucial role in ensuring the smooth operation of our practice. You will be responsible for providing administrative support, managing patient appointments, and assisting with the day-to-day operations of the reception area. This position requires a high level of professionalism, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Greet and assist patients and their families in a friendly and professional manner.

Manage patient appointments, including scheduling, rescheduling, and cancellations.

Handle incoming calls and emails, providing accurate information and directing inquiries to the appropriate staff members.

Maintain patient records and ensure all information is up-to-date and accurate.

Process billing and payments, including Medicare and NDIS payments.

Assist with the coordination of specialist referrals and follow-up appointments.

Ensure the reception area is clean, organised, and welcoming.

Adhere to all practice policies and procedures, including confidentiality and privacy regulations.

Excellent written and spoken communication skills

Qualifications and Experience:

No medical receptionist experience is required as full training is involved.

Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.

Excellent communication and interpersonal skills, with a friendly and approachable demeanour.

Proficiency in medical software and Microsoft Office Suite.

Knowledge of Medicare and NDIS billing processes.

Ability to work independently and as part of a team.

High level of attention to detail and accuracy.

A commitment to providing exceptional patient care and service.

A team-oriented approach and the willingness to take on a mentoring role for junior staff

Benefits:

Supportive and collaborative team environment.

Opportunities for professional development and career advancement.

Convenient location, with on site parking

Job and roster flexibility

Offering long term position

Work in a rewarding and fulfilling role, making a positive impact on the lives of children and their families

Job commencement: As soon as possible but can be flexible for the right candidate

Salary: Negotiable dependent on experience

How to Apply:

If you are a dedicated and experienced medical receptionist looking for a challenging and rewarding role, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the position to [email protected].

Contact Information:

For further information about the role, please contact the Practice Manager: Maddie Wallace at 0450 961 005 or [email protected]

Join our team and contribute to the exceptional care we provide to our patients and their families. We look forward to receiving your application.

Note: Only shortlisted candidates will be contacted for an interview.