The Aboriginal Health Council of South Australia Limited (AHCSA) is the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia at state and national levels.

Our primary role is to be the ‘health voice’ for all Aboriginal people in South Australia. We achieve this by advocating for the community and supporting workers through our Member Services with appropriate Aboriginal health programs based on a holistic perspective of health.

Purpose of the Role

The Directorate Administration Officer, Public and Primary Health provides professional high-quality administrative assistance to the General Manager of Public Health and the General Manager of Primary Health as well as the Directorate as a whole, contributing to the efficient and effective operation of AHCSA.

The Directorate Administration Officer, Public and Primary Health plays a critical role in ensuring the smooth operation of the Directorate by providing comprehensive administrative support to staff, including coordinating meetings and other events, undertaking data collection and analysis, contributing to the creation and maintenance of key documents and assisting with other administration tasks.

The position serves as the first point of contact for Directorate enquiries, providing information and assistance to staff and external stakeholders. It collaborates with other administration officers supporting AHCSA Directorates and teams to enhance overall efficiency of the support provided across the organisation.

The Directorate Administration Officer, Public and Primary Health is accountable to and reports to both the General Manager, Public Health and General Manager, Primary Health. The position works under general direction, applying well-established procedures, methods and guidelines to complete daily tasks.

The position works collaboratively to provide specialist administrative support and advice to all staff in the Directorate with their day-to-day administration needs, and operates in a collegial manner with administrative officers supporting other Directorates to share information and resources, and streamline common administrative practices.

The Directorate Administration Officer, Public and Primary Health is required to solve problems of limited difficulty, drawing on knowledge and expertise and using initiative to proactively navigate challenges within the boundaries of the position’s responsibilities. Additionally, this position offers scope for exercising discretion and judgment in certain situations.

The position may also be required to supervise lower-classified staff or volunteers, providing guidance and support to ensure smooth and efficient day-to-day operations.

Special conditions

National Police Certificate required.

Out of hours work may be required.

Key Responsibilities

Administrative Support: Providing comprehensive administrative support to assist the General Manager and staff within the Directorate, including but not limited to scheduling appointments, organising meetings, managing correspondence, coordinating travel arrangements, and maintaining accurate records

Data Management: Assisting in the collection, entry, and analysis of data related to the Directorate; and ensuring data integrity and confidentiality in accordance with organisational policies and procedures

Communication: Serving as a point of contact for internal and external stakeholders, including staff, clients, partners, and community members; and communicating effectively via phone, email, and in-person interactions, providing timely and professional assistance

Event Coordination: Supporting the planning, coordination, and execution of workshops, seminars, conferences, and other events hosted or attended by AHCSA; and assisting with logistics, participant registration, materials preparation, and post-event follow-up as required

Financial Administration: Assisting with basic financial tasks such as initiating processing of invoices, reconciling expenses, and maintaining financial records; and working closely with the Finance team to ensure accuracy and compliance with relevant policies and regulations

Documentation and Reporting: Preparing and maintaining documentation, reports, and presentations as needed for internal use, grant applications, funding reports, and other purposes; and ensuring that documentation is accurate, up-to-date, and accessible to authorised personnel

Collaboration: Collaborating with colleagues across different teams and Directorates to streamline administrative processes, share resources, and achieve organisational goals; and fostering a supportive and collaborative work environment

Compliance: Ensuring compliance with relevant legislation, regulations, and organisational policies in all administrative activities; and staying informed about changes in regulations and best practices affecting AHCSA operations

Essential Experience

Experience in an administrative or executive support role within an Aboriginal health care or community services setting.

Experience participating in establishing and/or maintaining business systems, practices, processes, and procedures within an organisational context.

Experience in event coordination and taking minutes and reporting on meeting outcomes for various groups.

Experience in using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, for various tasks.

Desirable Experience

Experience in communicating with representatives at high levels of government and non-government organisations.

Experience working in multi-disciplinary teams within the health sector, collaborating with professionals from various disciplines.

Experience in developing and maintaining relationships with key external stakeholders, including government agencies and non-government organisations.

Certificate III or IV in Business Administration, or other relevant post-secondary training and/or qualifications.

What we offer

The opportunity to join the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia

Encourages work/life balance

An inclusive and diverse workplace

Great salary package and benefits

Generous leave provisions

Conditions of Employment

A valid National Police Certificate will be required before the successful applicant can commence in this position.

Please note that you may be required to provide evidence of COVID-19 vaccinations.

A valid Driver’s License is required

How to apply

Please apply via SEEK.

To be considered for the role you are required to submit a Resume and Suitability Statement of no more than 5 pages.

The Suitability Statement has to address the Statement of Key Responsibilities of the Job and Person Specification. Only applications that have addressed the Statement of Key Responsibilities will be considered.

Visit our webpage to find the Job and Person Specification under the Work With Us tab - https://ahcsa.org.au/work-with-us/current-opportunities/ or you can contact Julian Snook, Human Resources Manager for any other queries via [email protected].

Please note, late applications will not be accepted and no agencies please

Closing Date for applications: 17th May 2025

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

This position may be filled prior to the closing date of the Advertisement.