Administration Officer – Early Childhood Approach

Are you looking for a challenging and rewarding role in a fast-paced environment, where your contribution truly matters? Wanslea is seeking an Administration Officer to join our Early Childhood Approach team, supporting children with developmental delays and/or disability and their families in the Rockingham/Mandurah region.

This is an Identified Position, open to Aboriginal and/or Torres Strait Islander applicants only, under section 50(d) of the Equal Opportunity Act 1984 (WA). We’re proud to support greater representation of First Nations peoples in our team.

About Wanslea

Wanslea has supported Australian families for over 80 years. We deliver programs across WA, the NT and Tasmania that support families, children and communities. Our values—We Care, We Collaborate, We Are Accountable, We Have Courage, We Celebrate—guide everything we do.

We are deeply committed to inclusion and diversity and actively seek to engage people who share this vision.

Why join Wanslea?

At Wanslea, you’re encouraged to be your true self! People aren’t pegs, so we don’t have ‘holes’ for you to fit into. People of all cultural backgrounds, ethnicity, age, ability, gender, religion, sexual orientation, identity or other are welcome, and encouraged to apply.

At Wanslea, we encourage you to bring your whole self to work. We provide a culturally safe, inclusive environment and offer:

• Opportunity to work with dedicated and purpose-driven people and a rewarding team culture
• Unique opportunity to work in an organisation that is passionate about diversity and inclusion
• Part-time, 22.5 hours per week
• Location: Rockingham or Mandurah Office
• Salary: $84,964.71 per annum*pro rata + super
• Generous salary packaging opportunities available
• Comprehensive induction and orientation
• Many additional employee benefits including discounted childcare rates at our amazing early learning and development centres, ability to purchase additional leave, income protection insurance and an Employee Assistance Program

About you

You are professional, positive, and culturally aware, with a passion for supporting families. You have strong administration experience and are comfortable managing a high volume of calls.

You will also have:

• Certificate IV in Business and Administration (or equivalent)
• Experience managing high volume phone calls with a customer-first mindset
• Excellent organisational and time management skills
• Strong communication skills—both written and verbal
• High attention to detail and ability to multitask
• Current Working with Children Card
• Current satisfactory National Police Clearance
• Current NDIS Worker Screening Check
• Current WA ‘C’ Class driver’s licence

The Role

The key responsibilities of this role include:

• Handling a high volume of incoming calls and scheduling of appointments
• Provide high level administrative support to the Early Childhood Approach team to ensure provision of a quality service
• Provide high level customer service via phone, face to face and email
• Ensure the documentation and information management meet the requirements for the funding body, government agencies, service providers and Wanslea
• Adhere to privacy requirements and NDIA’s Information and Technology usage requirements in line with program obligations
• Actively contribute to the achievement of the goals in Wanslea’s Strategic Plan and the overall objectives of the organisation
• Coordinate events including bookings, recording attendances, catering, preparation of materials and charges
• If you have a genuine passion for supporting children and their families, combined with excellent administration and organisational skills

Ready to Apply?

If you're an Aboriginal or Torres Strait Islander person who wants to contribute to a meaningful cause, we’d love to hear from you.

Submit your current resume and a concise cover letter addressing the full selection criteria as provided in the Position Description.

https://wanslea-my.sharepoint.com/:b:/g/personal/sadair_wanslea_org_au/EQE2BMD5ajVJqixdcnNnKNgBM8VX36vaX6bYscOZ15w5yQ?e=HWw4Dl

To learn more about Wanslea visit: http://www.wanslea.org.au

Applications close on 17 April 2025

Wanslea reserves the right to close applications at any time, therefore we encourage you to submit your application as soon as possible.

Wanslea encourages applicants from all backgrounds and does not discriminate in regards to race, colour, gender, sexual orientation, age, ability, marital status, family or carer responsibilities, pregnancy, religion, political opinion, national extraction or social origin.

Wanslea is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.