ASSOCIATION ACCOUNT MANAGER

Leverage your relationship, account management and administration experience and skills to represent a leading national company. Work with “For Purpose” organisations across a highly diverse range of industries. Be part of a dynamic national team that provides flexibility and a positive team culture.

Who we are:

Based in St Leonards, The Association Specialists (TAS) is a professional association management company which has been bringing benefits to member-based organisations around Australia and New Zealand for over 30 years. Utilising leading edge data systems, experienced staff, and modern practices, we are one of the most experienced and technologically advanced association, society, and community management organisations in Australia.

What we are looking for:

• A passionate and highly competent individual with strong organisational skills who is enthusiastic about working across a broad range of stakeholders in a dynamic and varied role.
• A person with a positive “can do” attitude who is prepared to provide first-class customer service, administration, and strategic support to multiple "for purpose" clients in a busy, collaborative and rewarding environment.
• Relevant experience in relationship/account management, administration or equivalent.
• Experience in a member or serviced based organisation is highly regarded with strategic relationship management and influencing skills.
• Adept at technology and management of CRM database software, Microsoft office suite of programs and high level of verbal and written communication skills.

What you will do:

Combining strong organisation and administration skills, the Association Manager will work with and support several “For Purpose” organisations undertaking the key functions of managing membership.

The successful candidate will work across a broad range of stakeholder groups, internally and externally.

Key responsibilities include:

• Client relationship management
• Membership liaison and customer service
• Marketing and communications
• Database and website management
• Event coordination
• Board governance and meeting management
• Financial support
• General administrative duties

Why work for TAS?

As the leading Association Management Company in Australia, we provide the opportunity for our staff to gain experience and insights into the many facets of business life, including, customer service, administration, marketing, finance, event management, database management, website, and publication design.

This comes together with the opportunity to build a career in the “For Purpose” sector with a company that focuses on its core values of integrity, transparency, mutual respect, and consistency.

We recognise hard work and the valuable contribution our staff make. We offer:

• Professional development opportunities
• Career progression
• Training
• A friendly and supportive team
• Collaborative working environment
• An emphasis on work/life balance and provision of flexible and hybrid working arrangements
• Competitive salary based on experience

TAS provides a safe and rewarding work environment for all our staff and have made a long term commitment to strengthen our organisational culture. We value workforce diversity and inclusion and everything we do is underpinned by our core values.

Please submit a cover letter and resume addressed to:

Annie Coulter / Director of People

[email protected]