We're looking for a marketing officer to join the Tough Cookie marketing team. This is an excellent opportunity to contribute your knowledge and to expand your skills in a fast and energetic environment.

This is a full-time position, and we encourage both recent graduates and more experienced applicants to apply.

Tough Cookie is a vibrant, fun, and fast-paced team that loves creative and challenging projects and is committed to delivering solid and reliable support to our clients.

You will join a group of strategic and creative people, delivering a variety of tasks, including:

campaign planning and implementation

brand development and management

social media management

digital communications

copywriting

website maintenance

engagement and event management support

The list is dynamic with an unlimited capacity to learn new skills, including campaign strategy, Google and social media advertising, website principles, design principles, and more.

You will use and evolve your existing skills and learn new ones on the job. We will commit to harnessing your interests, training you, and generously and encouragingly sharing everything we know.

What's your jam?

While this role involves generalised marketing duties, you'll love Tough Cookie if you enjoy geeking out about AI, website design, or exploring customer experiences. If words are your thing, this is a great place to ramp up your comms skills. Content and video obsession is also welcome.

The role:

This role requires a can-do attitude and a desire for continuous learning.

To be successful in our team, you must be able to think quickly and creatively, have an eye for detail, and be willing to try new ideas and concepts.

A strong interest in social media, digital marketing, content creation, storytelling and making dreams come true is essential.

Your employment goals are:

Work independently and support the senior marketing team

Use your existing knowledge and learn incredible new skills to grow your experience.

Grow your strategic and technical marketing knowledge.

Become the right hand to the senior team, the ‘already-on-to-it’, ‘two-steps-ahead’, and future mind reader… as we work hard to move you up the career chain.

And.. if possible,

A love of customer care and best-ever service that creates client crushes and smashes expectations.

General tasks will include:

Scheduling content within specific social media platforms

Capturing and preparing images and video for social media use

Monitoring of social media accounts and responding appropriately

Designing and analysing marketing emails

Updating website content

Copywriting, editing and proof-reading tasks

Research for specific projects as requested

Participating in new skills training and implementation

Other ad-hoc tasks as required

All the other cool stuff we teach you.

To succeed within our team:

Be super organised and thrive on meeting deadlines in a fast-paced environment

Clear verbal and written communication skills and ability to deal effectively with a diverse range of stakeholders

Exhibit a high EQ

Highly resilient and adaptable

Strong analytical, problem-solving skills and think on your feet

Self-motivated with a positive attitude

Creative with an eye for detail

Committed to learning and growth, taking the initiative to learn independently

Ability to work autonomously and productively within a small team

Be mad for a new idea or a crazy vision

Funny. We love funny.

Who is Tough Cookie?

Tough Cookie provides our clients access to an exceptional and driven team of artistic, strategic, and innovative talent who are committed to amplifying the success of every task we undertake.

We provide specialised assistance to increase sales, growth, and patronage for all aspects of service-based businesses.

Our philosophy is generosity, sharing ideas, and helping people to have the most successful businesses they can.

We love an underdog, a quiet achiever, spectacular humans, and movers and shakers, equally.