A Top education consulting firm with a Branch office located in Melbourne Central Tower is looking for

Marketing Officers

Education Consultants

Admission Officers

It is a excellent opportunity to work with this market leader -- ideal for the ones looking to begin their careers in Education, one of Australia's largest export industries.

About ACIC Melbourne

ACIC (Australian College Information Centre) is a world-class education & migration consulting firm, one of the most awarded and trusted agents in Australia. Established in 1988, ACIC has been dedicated to international education service for over 35 years. We aim to help more students with different background and characteristics to successfully study in Australia, and to help them achieve maximum return on education investment, life-long benefits of overseas experience and future success in career and life. ACIC is not only highly sought-after among international students for its quality services, but it is also highly spoken of by Australian institutions for its professionalism and dedication.

About the Roles

We are currently recruiting multiple roles for Marketing Officers/Education Consultants/Admission Officer based in our Melbourne Office.

About the Duties

Marketing Officer

Role & Responsibility

Conduct Marketing research to understand the market, partner schools and products

Maintain regular update on company social media platforms such as Facebook, Instagram, Red, Wechat Official

Propose innovative ideas to improve the team's sales

Plan and coordinate promotional events for International students online and offline

Prepare and provide regular marketing performance report to management(budget, performance and analysis)

Stay tuned on the latest marketing trends for International students

Design marketing materials for online and offline marketing campaigns

Shoot and edit promotional videos

Other tasks as directed by management

Essential:

Bachelor degree and above

Full Time working rights in Australia

Sound understanding of AQF and Australian migration policies

Highly efficient and great time management skills

Excellent attention to details

Strong interpersonal and communication skills

Fast learner with a positive "can-do" attitude

NAATI Chinese into English translation credential preferred

Local experience in office environment will be an advantage

Language:

Excellent English and Mandarin language - written and verbal

Benefit:

Competitive salary package and performance-based Bonus.

Collaborative working environment and team support.

Ongoing professional development opportunities

Checklist

CV/Resume and cover letter

Please include in the email your expected annual base salary

Education Consultant

Role & Responsibility

Provide accurate and customised academic advice and individual consultation to international students

Devise optimal study plans as well as offer alternative options for students in accordance with their essential needs and ultimate prospects

respond to students' queries and worries

Assist with students' application/enrolment processes

Provide and coordinate a range of support services for students including visa and migration assistance

Take in-house training and ongoing self-learning to equip oneself with a comprehensive knowledge database

Maintain a sustainable and mutual-supportive relationship with Australian higher education providers

Be sensitive to and up-to-date with industrial information

Professionally presented as a reliable education consultant

Participate in different marketing events and activities

Identify every potential clients and achieve high conversions rate.

The Applicant

Essentials:

Australian citizen, PR, Full Time working visa

Bachelor degree or above

Multilingual proficiency is a priority

Good communication and interpersonal skills

Fast learner with a good memory

Work experience in Australia in the areas of customer services, sales or marketing

High efficiency and attention to details

Friendly, enthusiastic and outgoing personality

Flexible with positive problem-solving attitude and capabilities

Well-developed time management skills

Second language required - Chinese/Cantonese/Hindi

Benefit:

Competitive salary package and performance-based Bonus.

Collaborative working environment and team support.

Ongoing professional development opportunities

Checklist

CV/Resume and cover letter

Please include in the email your expected annual base salary

Admission Officer

Role & Responsibility

Analyse prospective students' applications based on standard admission policies

Process applications for international students including ELICOS, VET, TAFE and University applications

Assess each applicant and decide whether they are a good fit for admissions to Australian institutions

Understand each institutions admission policy and guide Education consultants throughout admission process

Process students’ course-related requests including extension, deferral, cancellations or other general enquiries to Australian institutions on behalf of counsellors

Communicate with partner institutions about students’ application or enquiries in a professional manner

Communicate with colleagues in an open and efficient way to update admission progress / progress

Maintain proper and comprehensive records and documentations

Assist with general office duties such as answering incoming enquiries or phone calls

Being reliable and responsible

Respecting differences with cultural awareness Other tasks as directed

Experience and skills

Experience in customer service and administration tasks

Understanding admission process for Universities in Australia (Desired, not compulsory)

Understanding Australian student visa system (Desired, not compulsory)

Work under pressure

Excellent attention to details

High level of interpersonal skills

Communication skills, both verbal and written communication

High level of English competency

Time management skills

Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

Employer questions for Education Consultant

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have customer service experience?

Do you have experience working for a registered training organisation (RTO)?

Do you have experience working towards targets and KPIs?

Do you have experience in a sales role?

How many years' experience do you have as an Education Consultant?

What's your expected annual base salary?

To apply, please mention clearly in the email which position Marketing Officer or Education Consultant in the email subject line. Please include the required documents/information and send it to [email protected].