Are you a creative powerhouse who has a desire to make an impact? We are looking for a superstar Media and Communications Officer to support our digital communications strategy. You will manage our social media channels, producing engaging content and assisting with digital marketing campaigns to enhance our brand presence and community engagement.

This is a 2-day per week opportunity for candidates eager to grow professionally and develop their skills in a dynamic and supportive environment. Whether you are just starting your career or have limited experience, we hope to hear from you!

ABOUT US

Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering mental health recovery services and personalised support to individuals with psychosocial, intellectual and other disabilities as well as those seeking support at difficult times in their life. ICLA offers a wide range of services across the greater Sydney region, from supported residential services to supported mental health services, empowering individuals with independence and inclusion in the community. ICLA’s mission to deliver personalised support, enabling individual choice to improve people’s lives is achieved by living our values:

We champion collaboration and celebrate our differences, We listen to learn, take action and improve, We are brave and curious.

ABOUT THE ROLE

• Social Media Management: Create, schedule, and monitor content across Instagram, LinkedIn, Facebook, YouTube, TikTok, and other relevant platforms using Hootsuite and HubSpot.
• Content Creation: Develop and post engaging written, graphic, and video content that aligns with our brand values and mission.
• Campaign Support: Assist in the planning and execution of social media and digital marketing campaigns to promote awareness and advocacy.
• Graphic Design: Create visually appealing graphics for social media, newsletters, and website content using design software such as Canva or Adobe Suite.
• Content Calendar Management: Maintain a structured content calendar to ensure consistency and strategic alignment across all platforms.
• SEO and Website Support: Assist in updating website content and optimizing digital media for search engines.
• Collaboration: Work with internal teams, stakeholders, and external partners to ensure consistent messaging and branding.
• Event Promotion: Support the promotion of events, campaigns, and initiatives through digital channels.

ABOUT YOU

Essential:

• Qualifications (enrolled) in Communications, Media, Marketing, Public Relations, or a related field.
• Experience in social media management, preferably within a not-for-profit, health, or social services environment.
• Strong track record in content creation for different audiences, including storytelling.
• Proficiency in using social media tools such as Hootsuite and HubSpot.
• Basic understanding of digital marketing principles, including SEO and analytics
• Self-starter, with strong time management skills, able to deliver within deadlines
• Independent, energetic, and creative
• Curious, adapting to changing situations and audiences
• Critical thinker, able to analyse information and take sound judgement
• Strong stakeholder management, able to work with people from different backgrounds

Desirable:

• Experience with graphic design tools (e.g., Canva, Adobe Photoshop, or Illustrator).
• Skills in video editing (e.g., Adobe Premiere Pro, Final Cut Pro, or CapCut).
• Knowledge of accessibility standards for digital media.
• Passion for social impact and working in the disability and mental health sector.

BENEFITS

We offer:

• Not-for-profit salary packaging to pay benefits and living expenses from pre-tax salary
• Flexible working practices
• Inclusive and committed culture where everyone’s contribution is valued
• Ongoing learning and development opportunities
• Paid Parental Leave
• Benefits & discounts including a wellbeing & mental fitness program

HOW TO APPLY

If this sounds like a great opportunity for you, please select "Apply" to submit your application on our applicant platform, including a Cover Letter addressing the essential criteria 2-6 and any applicable desirable criteria. Applications close Monday 11th May 2025 and applications will be reviewed as received. Enquiries can be directed to [email protected]

At ICLA we believe that a diversity of people and experiences is critical to our work and our success. We strive for a team culture that is welcoming, inclusive, supportive, and committed. ICLA is an Equal Opportunity employer. We encourage applications and expressions of interest from all backgrounds, abilities, and identities. We also acknowledge the lived expertise of those who have provided care and support for others in a non-paid role. ICLA acknowledges and pays respect to the Traditional Custodians of the country in which we work and thrive, empowering people to have agency and autonomy.