About the role

As a Business Support Officer within the Customer Financial Services division, you'll dive into a diverse array of responsibilities, all aimed at ensuring the seamless management of funds held in trust on behalf of our valued Queensland Public Trustee (QPT) customers.

Your day-to-day tasks will include assisting in the administration of our investment operations, ensuring strict adherence to policies and procedures. You'll play a vital role in the financial management activities of the Common Fund and the QPT Growth Trust, helping to maintain stability and growth. You will also assist in the implementation of recommendations from Statements of Advice, working within agreed service levels to guarantee customer satisfaction. From managing listed equities to maintaining accurate information systems, your contributions will be felt across the organisation.

This is a temporary part-time opportunity (2 days per week) up to 17 October 2025 based in Brisbane CBD. To learn more about this role, please download the role description.

About you

You possess sound administrative, coordination and conceptual skills, coupled with a strong customer focus and the ability to work well within a team environment. Thriving in a fast-paced environment with competing priorities, you demonstrate exceptional multitasking abilities and take pride in delivering impactful services to the Queensland community.

To excel in this role, the following attributes will be your keys to success:

• Ability to work effectively and collaboratively in a team
• Desire to provide proactive and high-quality customer service and support
• Ability to maintain focus and remain optimistic under pressure
• Meticulous and highly attentive to detail with the ability to thrive in a busy work environment
• Ability to interpret and apply legislation, policy and procedures and work within delegated limits when making decisions

What we offer

• A fulfilling role where your skills positively impact lives
• Dynamic work environment with diverse responsibilities
• Opportunities for personal and professional growth
• Supportive culture prioritising employee mental health and wellbeing
• Flexible work arrangements to support a work life balance

How to apply

If you are interested in working with us, please provide the following information:

• Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
• A cover letter (no more than one page) outlining your motivation and suitability for the position, in context of the key responsibilities section of the role description.
• Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.
• Details of any visa conditions if you are not an Australian citizen or do not have permanent residency status.