About the client:

Our client is a national leader in HVAC, fire, and essential services, delivering technical solutions across commercial, retail, industrial, and government sectors. Due to continued growth, they're looking for a hands-on, commercially savvy Account Manager to lead service delivery across a dedicated portfolio in Western Australia.

In this role, you'll oversee a high-performing team of technicians, team leaders, and coordinators, driving performance, safety, financial outcomes, and client satisfaction.

About the role:

• Lead and support a team of technicians and service staff to deliver high-quality HVAC maintenance and service.
• Manage client relationships, ensuring strong service delivery and satisfaction.
• Monitor performance across key financial and operational metrics including revenue, GP%, and productivity.
• Ensure all safety procedures and compliance standards are upheld across your team.
• Identify opportunities for account growth and drive additional revenue through value-add services.
• Implement continuous improvement initiatives and national operational processes.

What you’ll need to bring to the table:

• Minimum 5 years in the HVAC industry, ideally with experience leading service teams.
• Strong commercial acumen, you understand the numbers and how to drive them.
• A natural leader with the ability to inspire and engage a diverse technical team.
• Excellent communication and stakeholder management skills.
• Working knowledge of WHS compliance and systems (Safety is non-negotiable).
• Proficiency in Excel and experience with service systems (Pronto experience a bonus).

What's on offer?

• Competitive salary package with opportunities for performance-based incentives (upwards of $140k + car allowance for the right individual).
• A supportive and experienced leadership team who value innovation and collaboration.
• Career progression opportunities within a national business.
• A strong pipeline of ongoing and upcoming HVAC projects with leading commercial clients.

Applicants must have the right to work in Australia.

Ready to take the next step in your leadership career with a company that delivers real value to clients, people, and the industry?

Don’t muck around! Apply now by sending your resume and cover letter, or alternatively, contact Chanel on 0422 772 415 for a discussion at any stage!

Confidential discussions are also welcomed.

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