Tenancy Housing Officer

Southern Cross Community Housing Ltd
Nowra, NSW
A$70,016.31 p/a + super + salary sacrifice
Community Services & Development → Housing & Homelessness Services
Part-time
On-site

Posted 29 days ago


$70,016 p.a ($38.47 per hour) – reviewed upon successful probation

Competitive base + salary packaging + super

Great working environment

Be a valued member of the Tenancy Team

About Us

We are a leading Not for Profit organisation with a service delivery area spanning from Wollongong to Eden, across to the Snowy Mountains.

Comprising 8 offices and over 75 employees, we own and manage over $1 billion worth of assets, over 2,300 dwellings housing over 5,000 people.

Key responsibilities of the role include:

Provide housing assistance to individuals and families, supporting them to achieve positive outcomes.

Form relationships with support agencies to enable effective collaboration.

Ensure that properties are maintained to a high standard.

Effectively manage rent and other receivables for all properties in the portfolio.

Ensure that housing requirements are communicated effectively to both tenant and support services in the endeavour to support tenants to maintain their housing.

Respond accordingly to any tenancy management issues and escalate as required.

Willingness to undertake travel to support regional offices and/or undertake professional development activities.

To be successful in this role, you will have:

Detailed understanding of the needs of people accessing Social and Affordable Housing, including clients from diverse cultural and social backgrounds.

Experience working with vulnerable people including those with complex needs.

Strong engagement skills and ability to interact effectively and sensitively with people from diverse backgrounds.

Outstanding communication and interpersonal skills, with the ability to build and maintain effective relationships in a non-judgemental and positive framework.

Commitment to developing a positive workplace and cohesive team, in addition to fostering a safe work culture and to applying modern OHS practices.

Essential Qualifications and Licensing:

Current NSW Drivers licence

Current Working with Children Check clearance (can be arranged by SCH)

Criminal record check providing suitable clearance to work with vulnerable members of the community (can be arranged by SCH)

Relevant tertiary qualifications:

Certificate/Diploma in Social Housing / Community Services, or

Real estate license, or

Equivalent work experience.

About the Role & Perks of the Job:

A permanent (35 hrs p.w.) role located in our Nowra office.

Typically, your hours would be worked over 5 days – however, SCH offers flexibility to our staff, providing you with the option to work your hours in 4 days! If that’s not for you, instead you have the opportunity to accrue and utilise TIL.

Working for a registered charity (and PBI) you will have access to salary sacrifice (up to the ATO threshold) which can increase your ‘take home’ pay by thousands of dollars.

Paid study leave program – supporting you to progress at SCH and expand your knowledge.

Recognition & Rewards program – rewarding our high achievers!

Journey Insurance – covering you as you travel to & from work.

Annual retreats – to forge positive working relationships with your peers and give everyone an opportunity to contribute to our organisation’s future strategies.

Employee Assistance Program, offering free and confidential counselling and support to you and your immediate family, for anything you need – including personal (non-work related) struggles.

How to Apply:

Submit your application via Seek

2 Documents required in PDF format: Resume + cover letter (Attn: Recruitment) addressing selection criteria.

A full copy of the Position Description is available by emailing recruit@scch.org.au.

Applications close 5pm 28th of April 2025

Applicants are encouraged to apply as soon as possible. If we identify suitable applicants prior to the posted closing date for this role we reserve the right to close this position sooner without notice. Only short-listed candidates will be contacted.

Aboriginal and Torres Strait Islander people are encouraged to apply for this job.

SCH is committed to ensuring that our workplace is safe and free from known risks to the health and safety of our clients and employees. Please note all appointments are subject to a safety screening process, including a Working with Children Check and Police Records Check.


About Southern Cross Community Housing Ltd

Bega, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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