About the role:
In this role, you will provide administrative support to the City’s Community Care department, with a customer service focus to staff, clients, their families and the broader community on the quality of services.

Work type: Temporary Full Time (through to 31 December 2025)
Classification: Band 4 Commencing at $71,647 pa plus super (pro rata)

Key responsibilities include:

• Provide a range of clerical and administration services to the Community Care department.
• Receive referrals and provide information to the public about Council’s Community Care.
• Prepare monthly adjustments for client accounts and provide information to the Finance unit when required.

• Monitor debtors and pursue, in consultation with supervisor, outstanding amounts.
• Maintenance of office equipment, stock, stationery and individual portfolios as directed by supervisor.

About you:
To be successful in this role, you will have prior experience in an administrative role and be comfortable liaising with a diverse range of people. You will be highly organised, with a keen eye for detail and enjoy working in a fast paced environment.

Essential Experience:

• Several years' experience in an administrative position exercising independent judgement and working with complex rostering systems.
• Organisational skills with capacity to prioritise work, meet competing demands and timelines with minimum supervision.
• Administrative experience in an office environment, with experience in word processing, spreadsheet and data base software packages, accounts payable and receivable, and data entry.
• Excellent written and verbal communication skills and sensitivity in dealing with others.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities:
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

Diversity and Inclusion:
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City:
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries:

Click the Position Description link to view more information about this position.

Applications close: 11:55pm Wednesday 23 April 2025

Position Description (Word)

Position Description (PDF)

Enquiries: Sue Robertson – Senior Administration Team Leader | 5272 5123 | [email protected]

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.