Why Join Us?

The City of South Perth's talented workforce prides itself on delivering excellent service to the community. Located 4kms from the Perth CBD and bordering the stunning Swan River, the City is widely recognised for its active places and beautiful spaces.

As an organisation, we are committed to being an employer of choice by attracting and retaining values based and customer service orientated people. When employed by us, you will have the opportunity to thrive, as well as take advantage of great working conditions and benefits including:

• Flu Vaccinations and Skin Screening
• Outdoor Active Classes and Team Activity Challenges
• Yoga and Pilates
• Physical Nutrition programs
• Financial wellbeing tools
• Mental Health and Safety seminars

• 5 weeks Annual Leave plus 17.5% Leave Loading
• Purchase up to 4 Additional Weeks of annual leave per year
• Flexible Working Arrangements
• Free Onsite Parking
• 8 weeks Paid Parental Leave
• Flexitime available for full time employees
• Learning and Professional Development opportunities, including the popular Perth Inner City Mentor Program
• Award winning Health and Wellness Program, free and onsite for all employees
• Superannuation 1/1 Sessions
• Corporate Discounts with major Health Insurance Providers (up to 7% discounts)
• Personal Leave up to 14 days per year (based on length of service)
• Inclusive and Safe workplace practices
• We are also working towards becoming a Menopause Friendly Employer.

About the Position

The Library Officer - Services and Customers has the primary responsibility to provide outstanding customer service to the City of South Perth community through the provision of library circulation and operational services. Working within their allocated portfolio, this position will work with the Community Learning and Libraries team to achieve a range of operational outcomes by:

• Supporting specialist staff in the promotion and delivery of library services.
• Providing outstanding customer service to the City of South Perth community.
• Working collaboratively to support the provision of library circulation services and operations.
• Delivering the services of the portfolio in accordance with legislation, adopted strategies and plans to meet community needs and organisational priorities.
• Contributing to continuous improvement and best practice.
• Complying with the requirements of the Library Board of Western Australia Act (1951) and associated regulations are met.

To be successful in this position you will need to demonstrate:

• Excellent interpersonal and communication skills
• Excellent customer service skills and demonstrated experience in a busy customer service environment
• Well-developed organisational and time management skills and the ability to work without direct supervision
• Well-developed reference and information seeking skills
• Demonstrated ability to use digital technologies, web services and online resources and computing programs eg, MS Office, for research and information management

Please see the attached position description for further information.

Ready to Apply

If you're ready to be a part of our diverse and progressive team, please submit an online application using the 'Apply Here' button on the City's website. Supporting documents should be saved in .pdf format. Hardcopy applications may also be provided to our Civic Centre Reception. Applications in formats that cannot be opened will not be assessed.

For more information regarding the position, please contact, Bernette Mellor, Coordinator Library Services, on 08 9474 0777 and visit the City's website southperth.wa.gov.au/careers

Applications close at 4.00 pm on Thursday 10 April 2025.

Please note: Applications are considered as they are received and interviews will be arranged accordingly. The City reserves the right to close advertisements early, therefore an early application is strongly encouraged.

The City of South Perth acknowledges and pays respect to the traditional custodians of the land upon which we live, work and play - the Whadjuk people of the Noongar nation.

The City of South Perth is an equal opportunity employer, who is committed to providing an inclusive workplace. We encourage applications from people with disability, Aboriginal and Torres Strait Islanders, and people from diverse cultural and linguistic backgrounds.

This publication is available in alternative formats on request; please contact the Customer Service Team to request alternative format type (08) 9474 0777.