Our Company

ESE Aus Group is a family-owned business specialising in steel fabrication and framing, with locations in Carole Park and Heathwood.

At Eastern States, our mission is to be a leading supplier in the steel industry, delivering expertly designed and engineered light gauge steel frames and trusses, along with structural steel solutions for modular, residential, and commercial construction projects.

As part of the ESE Aus Group, we draw on over 30 years of industry experience, with a strong focus on a customer-first approach, strict quality assurance standards, and open, transparent communication with clients.

Due to ongoing growth, we are now seeking a motivated and experienced Administration Assistant – Logistics to join our team!

The Role

In this position, you will provide a variety of administrative and logistics support services to assist our operations team. Responsibilities include:

Reception and customer service – answering phones, greeting clients, and managing sign-in/out processes

Liaising with the logistics officer to prepare delivery dockets and coordinate freight

Booking local and interstate freight, generating consignment notes, and tracking deliveries

Processing driver run sheets – reconciling paperwork and entering data into internal systems

Following up on freight delays or delivery issues and communicating updates

Ensuring accurate and complete freight documentation, including proof of delivery records

Tracking vehicle registrations, inspections, and scheduling renewals

Ordering and following up on vehicle parts and equipment as needed

Assisting with vehicle maintenance bookings and scheduling downtime

Maintaining accurate vehicle records, job documentation, and office supply inventories

Responding to enquiries and directing communications to relevant departments

Liaising with customers, managers, and staff regarding job details and delivery requirements

Supporting the broader team with general administrative duties as required

About You

We’re looking for someone who brings energy, initiative, and industry know-how. To succeed in this role, you’ll ideally have:

Demonstrated experience in transport administration (essential)

Experience in refrigerated transport operations (highly regarded)

Proficiency with Microsoft Office Suite, particularly Excel and Word

The ability to work independently as well as in a team environment

Excellent attention to detail and a high level of accuracy

Strong written and verbal communication skills

A proactive, solution-focused approach to problem-solving

The ability to manage competing priorities in a fast-paced environment

An understanding of compliance requirements such as Chain of Responsibility (CoR), NHVAS, BFM, and Mass Management (preferred)