Did you know the foot and ankle contain 26 bones, 33 joints, and over 100 muscles, tendons, and ligaments? Why not put them to work and walk into an exciting new role with us!

The Foot & Ankle Clinic is seeking an enthusiastic Senior Receptionist o join our busy team on a part-time basis. Flexibility to cover sick leave and annual leave is essential.

This is an active role combining administrative and retail responsibilities in a bustling clinic. You’ll be working alongside a supportive team, enjoying variety in your day-to-day tasks, and reaping great rewards!

About Us

At The Foot and Ankle Clinic, we’ve been proudly delivering exceptional foot and lower limb care for over 25 years. With 11 convenient locations across Victoria, our team of experienced podiatrists, caring podiatry assistants, skilled shoe-fitting specialists, and a dedicated foot and ankle surgeon work together to provide the highest standard of care to our community.

Our commitment to patient satisfaction is at the heart of everything we do, and we proudly stand behind our service with a customer satisfaction guarantee. We are proud to be part of the Healthia Group, a leading organization known for fostering a supportive and inclusive workplace culture. By joining our team, you’ll instantly become part of a vast network of over 300 Allied Health practices across Australia.

The Role

As our Senior Receptionist, you will be the first point of contact and a key representative of our clinic, delivering exceptional front-desk service while supporting the smooth and professional operation of our team and providing a warm, welcoming experience for every client.

Your Key Responsibilities

Deliver a warm and welcoming experience to all patients, ensuring every visit is positive and memorable.

Manage bookings, cancellations, and follow-ups to maintain a seamless clinic flow.

Provide expert advice and assist customers in selecting footwear that best meets their needs.

Ensure all podiatry instruments meet hygiene standards and are sterilised and ready for use.

Support podiatrists during consultations and procedures to enhance patient care and clinic efficiency.

Handle patient records, billing, payments, and other essential administrative tasks.

Any additional duties such as invoicing and/or reporting as directed.

What We’re Looking For

We’re seeking an experienced senior-level administrator or receptionist who can deliver high-level support with professionalism and reliability. Flexibility to cover shifts when needed is essential. In addition, the ideal candidate will possess:

Minimum 2 years experience in administrative roles with the ability to manage multiple responsibilities effectively. Previous experience specifically in allied health administration or medical reception is highly advantageous.

Prior experience in footwear fitting and retail sales is highly desirable.

Ability to work both independently and collaboratively in a harmonious team environment.

Ability to work in a fast-paced setting with excellent prioritisation and organisational abilities.

A friendly and approachable disposition, with a commitment to creating exceptional patient experiences.

Sound technical aptitude in using booking and scheduling software and basic computer systems.

A proactive attitude and a willingness to learn and take on new challenges.

Why Join Us?

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services, including Pilates, strength classes, physiotherapy and more.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Supportive Environment: Join a friendly team that values collaboration and mutual support.

Career Growth: Access opportunities for professional development and career advancement.

Competitive Salary and Benefits: Enjoy a competitive remuneration package along with additional benefits, such as salary sacrifice options, including Novated Leasing.

Join Now!

If you’re ready to put your best foot forward and embark on an exciting career path, we’d love to hear from you! Click APPLY NOW to submit your application and join our passionate and driven team at The Foot & Ankle Clinic.

To learn more about us, visit our website www.thefootandankleclinic.com.au