Permanent part time position – 3-4 days per week or full time by negotiation

Based in Box Hill. Hybrid work arrangements available

Excellent team environment with ongoing support from an experienced team of supervisors

Generous Salary Packaging options to increase your take home pay

Access to our employee assistance program and employee benefits

Extended Families Australia has been supporting children and young people with disabilities and their families since 1978. We believe that having joy in your life and being a part of your community is important for everyone. Our aim is to facilitate positive connections between children and young people with disabilities, their families and the community and break down barriers by changing social attitudes and creating opportunities.

Our support coordination service is delivered by a team of experienced staff from a culturally and linguistically diverse background. We work with children and adults, and their families, and we have strong multi-cultural links. Whilst our primary cohort is people with intellectual, physical, sensory, neurological disability and Autism, we work with an increasing number of people with mental illness.

As the Support Coordinator, you will support people with a disability and their families to navigate the NDIS, assess support options, connect with services and empower them to make decisions and choices regarding implementation of supports within their NDIS plan.

Who

We are seeking an experienced Mandarin and Cantonese speaking worker to complement our culturally sensitive team. You will have:

Previous experience as an NDIS support coordinator role or similar

Tri–lingual Mandarin, Cantonese and English; with good spoken and written English skills

Excellent communication, organisation, flexibility and empathy and ability to engage with families

A holistic practice orientation and an understanding of the various issues that may impact on a family such as mental health, child protection, relationship and socio-economic issues

Strong administration and computer skills

Ability to support children and adults with a disability and their families

Be culturally sensitive

Skills and experience in mental health support (preferred)

We are looking for people with qualifications in Social Work or equivalent.

The successful applicant will have relevant experience in and understanding of Disability Services, a current Victoria Driver’s license and access to a car, and a current satisfactory NDIS worker screening check and Working with Children Check.

This is a part time position, working 3-4 days a week but we are also open to a full-time role.

WHAT

Support Coordinators work with families, carers and NDIS participants to provide independent support, coordinate all aspects of their NDIS plan and to form links with a range of community, mainstream and funded support services. They help participants and their families to implement their NDIS Plan to achieve goals.

This includes assisting people to:

Source and assess support options and connect with services

Coordinate services

Implement, monitor and manage their NDIS plan

Build their skills and confidence

Respond and deal with any crisis

Ensure goals are met, report outcomes to the NDIS and re-develop goals prior to plan review

Orientation, training and ongoing support provided.

Where

You will be based at the Extended Families office in Box Hill, supporting families across Melbourne, primarily in the Eastern Region.

When

Most work is in business hours, although may include occasional after-school or evening visits to connect with relevant family members.

How to apply

Please submit your CV, the names of 3 referees along with a Cover Letter addressing the Key Selection Criteria stated on the Position Description which can be found on our website: https://extendedfamilies.org.au/about-us/work-with-us

Enquiries to Ms Rosemary Nicholls by email [email protected], using the subject line: NDIS Support Coordination - Chinese Speaking enquiry via Seek.

Applications will be reviewed as they come in and we encourage all suitable candidates to submit their application as early as possible as the closing date may be subject to change without notice.

Equal Opportunity: Extended Families welcomes the rich diversity of our community and strives to be inclusive for all. As an equal opportunity employer, we promote social inclusion and encourage applications from people with disabilities, Aboriginal and Torres Strait Islander people, those from all cultural backgrounds, and people from the LGBTIQ+ community.

First Nations Cultural Safety: Extended Families wholeheartedly commits to creating a culturally safe environment that honours and empowers Aboriginal and Torres Strait Islander children and adults, actively opposes racism, and ensures their full participation and well-being within our organisation. We acknowledge Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the Traditional Custodians of the lands where we live, learn and work.

Child Safety and Wellbeing: Extended Families is committed to ensuring the safety, wellbeing, and empowerment of all children. Discrimination is not tolerated, and we treat every child with dignity and respect.