About the role

This part-time/full-time Support Coordinator role at HEALTH AND COMMUNITY SERVICES in Thomastown, Victoria. This is an excellent opportunity to make a meaningful impact in the aged and disability support sector. As a Support Coordinator, you will play a crucial role in empowering individuals to achieve their goals and live independently within the community.

What you'll be doing

Collaborating with participants to develop, implement and monitor individualised support plans

Coordinating and connecting participants with appropriate service providers to address their needs

Advocating for participants to ensure they receive the necessary support and resources

Monitoring the progress of participants' goals and adjusting support plans as needed

Maintaining accurate records and reporting on participants outcomes

Participating in team meetings and professional development activities

What we're looking for

Relevant tertiary qualification in a human services field, such as social work, psychology or disability studies

Demonstrated experience in a similar support coordination or case management role

Strong understanding of the disability support sector, including relevant legislation and funding models

Excellent communication and interpersonal skills, with the ability to build trust and rapport with participants

Problem-solving skills and the ability to think creatively to find solutions

Strong organisational and time management skills

Commitment to providing high-quality, person-centred support

KPIs

All approved support coordination hours are billed in accordance with the individuals NDIS support plans.

All hours of support coordination provided are monitored, recorded, and accounted for

NDIS participants service agreements in place for all Support Coordination participants

A range of options is provided to participants to select from to achieve the outcomes in their NDIS support plan

Ensure all goals identified in the participants NDIS plan are implemented, where practicable

All Participant NDIS support plans are reviewed as required

What we offer

At HEALTH AND COMMUNITY SERVICES, we are dedicated to supporting our employees' wellbeing and career development. In this role, you'll have access to:

Flexible work arrangements to support work-life balance

Ongoing training and professional development opportunities

A supportive and collaborative team environment

Our ideal candidate has:

Relevant tertiary qualifications in disability or a related discipline

Experience within disability services or related services

Demonstrated service knowledge of Disability and Mental Health.

Demonstrated methods that promote engaging individuals with a disability with their community and a commitment to principles involved in community inclusion;

Demonstrated time management in fast-paced, complex service environment;

Ability to use all relevant technology including tools enabling mobility and work autonomously.

Current Drivers License

Working with Children Check

About us

HEALTH AND COMMUNITY SERVICES participant oriented provider of disability support services in Victoria. Our mission is to empower individuals to live with dignity, independence and choice and control. With a strong commitment to person-centred care, we strive to make a positive difference in the lives of the people we support.

If you're passionate about making a difference in the lives individuals with disabilities, we encourage you to apply for this exciting Support Coordinator role. Apply now to be part of our dedicated team.