Manager Building Inspections

NSW Department of Customer Service
Parramatta, NSW
A$145,378-$168,130 p/a
Construction → Management
Full-time
On-site

Posted 6 days ago


Role Title: Manager Building Inspections

Division Name: Building Operations - Building Compliance

Building Commission NSW

Grade: Clerk Grade 11/12

Salary Range: $145,378.00 - $168,130.00 per annum, plus employers contribution to superannuation and annual leave loading

Location: Parramatta (other locations considered)

Term: Ongoing and temporary

Applications Close: Monday, 28th April 2025 [9:59am]

About the Building Commission NSW

  • The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state's housing targets.
  • The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
  • Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner

About the team

An exciting opportunity has arisen within the Building Operations, Building Compliance team. The Building Compliance team is responsible for proactive compliance, inspections and audits of Class 1, 2, 3 & 9C buildings including 'anywhere anytime' audits. The team also investigates complaints and referrals relating to non-compliant building work, issues rectification orders under various Acts (pre or post occupation), auditing and investigating private and council certifiers, management of complaints regarding certifiers and certification work.

Responsibilities include:

  • Lead, manage and undertake strategic, targeted and risk-based audit programs, including comprehensive desktop reviews and on-site audits, to detect and deter non-compliance and increase quality and standards within the NSW building industry
  • Manage high profile and contentious audits, investigations, complaints, reviews and/or policy issues relevant to the business area and provide strategic advice/recommendations to senior officers to inform decision making
  • Develop, refine and maintain a compliance-based risk assessment framework and undertake regular analysis of relevant datasets and other sector trends to minimise risk and maximise safety in the NSW home building industry
  • Determine team priorities and allocate resources to ensure that compliance activities are carried out in an efficient and timely manner in accordance with the requirements of the organisation to support optimal service delivery
  • Provide high level specialised building expertise and expert advice, reports and recommendations to inform decision making and support the organisation to meet its objectives
  • Communicate effectively and provide timely expert advice and support to key internal and external stakeholders to achieve improved industry outcomes
  • Lead and drive team management, work planning, coaching and professional development activities to align resources to deliver priorities and a positive customer and employee experience
  • Effectively maintain statistical data, records and outcomes and provide timely and accurate reporting of DRIB activities undertaken.
  • Provide advice to senior management, regarding significant issues, industry developments, critical milestones, and identification of options that contribute to the Department's regulatory plans.
  • Develop and maintain effective and collegiate relationships with both internal and external stakeholders including key industry bodies.
  • Maintain awareness of relevant issues, obligations, insights, challenges, industry trends and practices and opportunities to identify, evaluate, recommend and deliver innovative solutions that optimise outcomes and contribute to a best practice function in line with organisational and government priorities.

To be successful in this role you will have:

  • Demonstrated expertise and knowledge of the Building Code of Australia and legislation, regulation, policies and practices
  • Demonstrated practical experience in one or more areas of building regulation

If you'd like to know more about this role, or have any enquiries regarding the recruitment process, please contact Michael Yoon, Talent Acquisition Advisor, at [email protected]

What we need from you

An up-to-date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 11/12, with the base salary for this role starting at 145,378 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 28th April 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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