Job Description: We are a well-established pest control company seeking an experienced and detail-oriented individual to join our team as an Office Coordinator. The successful candidate will be responsible for scheduling technicians, booking jobs, providing exceptional customer service, conducting sales calls, completing job forms, and demonstrating problem-solving skills. This is a full-time position, Monday through Friday.

Responsibilities:

• Schedule and dispatch technicians to job sites efficiently and accurately
• Manage and update the company's scheduling software with attention to detail
• Answer phones and provide excellent customer service to clients, addressing any concerns or questions they may have
• Follow up with clients to ensure their satisfaction and resolve any issues that arise
• Conduct sales calls to potential clients and schedule appointments for technicians to provide service
• Complete necessary job forms and paperwork accurately and in a timely manner, paying attention to detail
• Maintain office supplies and equipment, keeping the office organized and tidy
• Show adaptability and problem-solving skills to handle unexpected situations as they arise
• Collaborate closely with technicians and other office staff, demonstrating strong team player skills
• Prioritize tasks effectively, displaying strong time-management skills
• Demonstrate a positive attitude and customer-focused approach to work

Qualifications:

• Previous experience in a similar role in pest control or a related industry
• Strong organizational skills and ability to manage multiple tasks simultaneously, displaying a detail-oriented approach to work
• Excellent communication skills and ability to interact with clients in a professional and courteous manner, with a customer-focused approach
• Ability to work independently and as part of a team, displaying strong team player skills
• Proficient in Microsoft Office and ability to learn new software quickly, with a focus on attention to detail
• Self-motivated and able to work in a fast-paced environment, showing strong time-management and problem-solving skills
• Display a positive attitude and approach to work, inspiring and motivating others in the workplace

If you meet the qualifications and have the above attributes, and are interested in joining our team, please submit your resume and cover letter for consideration. We are looking for a motivated individual with excellent organizational skills, a customer-focused approach to work, and strong problem-solving skills to join our team as an Office Coordinator.