Exceeding all areas of the National Quality Standard, Springvale Service for Children is a leading Not-For-Profit community-based organisation providing support for families through an integrated service model. The service was established in 2009 and has grown to provide a large and broad range of services to support families with young children. Having strong links with the local community, we pride ourselves in our ‘no wrong door’ policy that welcomes everyone into the service. We believe in creating a supportive and enriching environment where children can learn, grow, and thrive while parents have peace of mind knowing their little ones are in good hands.

We are seeking a dedicated and experienced Childcare Centre Operations & Enrolment Team Leader to join our team on a full-time basis. The ideal candidate will be passionate about early childhood education, possess strong organisational and administrative skills, and demonstrate exceptional leadership abilities.

Key Responsibilities:

Working under an integrated model of service delivery, the role is to coordinate with various professionals and services to provide comprehensive support for children's development, health, and well-being.

Leadership and Management: Oversee daily operations, implement policies and procedures, and provide effective leadership to deliver quality early childhood education and care.

Regulatory and Funding Compliance: Ensure the centre complies with all relevant legislation, quality standards, health and safety regulations, and licensing requirements.

Staff Management: Recruit, supervise, and support child care staff, including conducting performance evaluations, organising professional development, and maintaining appropriate staffing levels.

Maximising centre utilisation by implementing strategies to optimise enrolment and attendance rates, ensuring the centre operates at or near capacity while maintaining quality care and financial viability.

Family and Community Engagement: Build relationships with families, handle enrolment inquiries, and foster connections with the local community, including schools and allied health professionals.

Health and Safety: Maintain a safe and healthy environment for children, families, staff, and visitors by implementing and monitoring safety protocols.

Administrative Duties: Handle documentation, reporting, and record-keeping tasks, including maintaining children's records, preparing reports for management, and ensuring compliance with government requirements.

These responsibilities ensure the smooth operation of the child care centre and the provision of high-quality care and education for children.

Qualifications:

Diploma in Early Childhood Education or higher tertiary qualification desirable

Proven experience in a leadership or administrative role within Early Learning or similar setting.

Excellent organisational, communication, and interpersonal skills.

Strong knowledge of childcare regulations, licensing requirements, and best practices.

Ability to multitask, prioritise, and problem-solve effectively in a fast-paced environment.

Passion for working with children and supporting their holistic development.

Current First Aid and CPR certification (preferred).

Key Selection Criteria:

What is your personal philosophy of Early Childhood Education?

Give an example of when you had to work with someone who was difficult to get along with. How/why was this person difficult? How did you handle the relationship progress?

How do you demonstrate your experience working in early years administration?

How do you use your knowledge of National Quality Standards in your everyday practice?

Provide information of your understanding and difference between Child Safe Standards and Child Protection?

Benefits:

Competitive salary commensurate with experience

A supportive and collaborative work environment where your contributions are valued and recognised

If you are a dynamic and dedicated professional with a passion for early childhood education and administration, we invite you to join our team at Springvale Service for Children. Please submit your resume, responses to the key selection criteria and a cover letter outlining your qualifications and relevant experience to Meredith Bradley at recruitment@springvalesc.com. We look forward to hearing from you!

Applications close on Friday 25 April 2025. We review applications as they are submitted and reserve the right to appoint before the closing date. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of our process.

Springvale Service for is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive and supportive workplace for all employees.

We are a Child Safe Organisation.