• Administrative Assistant, Clerk Grade 1/2 - diverse and fulfilling role!
• Package includes salary depending on experience ($73,522 - $79,931) per annum plus employer’s contribution to superannuation and annual leave loading
• Full time, ongoing role based in beautiful Shortland/Newcastle

Do you want to work to make a difference for NSW?

Working to protect the state’s environment and heritage.

About the role

As an Administrative Assistant, you will play a key role in supporting a dynamic team committed to enhancing conservation values! You will provide essential administrative and support services to keep operations running smoothly, all while delivering excellent face-to-face customer service using a variety of technologies. Collaborating closely with both office and field staff, you will be involved in a range of tasks, from managing financial transactions like creating purchase orders and processing invoices, to basic financial reporting, coordinating contractors, and handling roster and fleet management. This is an opportunity to make a real impact in a fast-paced, purposeful environment!

You will also assist the general public with both verbal and written enquiries including park or amenity closures, licenses, injured wildlife, and take payments using a PoS system. Additionally, you will provide administrative support for all aspects of campground operations. This will include managing the RezOnline booking system, handling revenue and processing weekly banking, liaising with contractors, assessing and processing monthly payments, and reviewing post-stay surveys.

The role also supports internal stakeholders across the Hunter Central Coast Branch by handling general enquiries, preparing various reports for senior staff and managers, assisting with the organisation of training, meetings, and travel, managing shared mailboxes, calendars, and resources, and providing support during incidents such as bushfires.

The role also contributes to meeting the Agency’s corporate objectives by ensuring compliance with organisational policies, processes, procedures, audit, and statutory requirements. This includes tasks such as using Content Manager (CM) for records management, maintaining minor asset registers, assisting with Work Health and Safety and leave audits, taking meeting minutes, collating documents for insurance claims, and demonstrating inclusivity and respect in all interactions.

About you

To be successful in the role, you will have:

• Experience managing competing demands and maintaining high attention to detail to ensure administrative support is provided in a timely and efficient manner.
• Strong ability to communicate effectively (both written and verbal) and collaborate with office and field colleagues, senior managers, maintenance contractors, the general public, and other government organisations.
• Proven experience in delivering high-quality service, responding to a wide range of enquiries, assessing incoming tasks, and adjusting priorities as needed.
• Experience in general administrative tasks, including ordering and purchasing, filing, managing mail and correspondence, creating and storing physical and electronic documents, maintaining office equipment, and overseeing stores and stationery levels.
• A good understanding of budgeting, purchasing, financial processes, and reporting.
• Willingness to support incident management teams during high-pressure situations, such as bushfires.
• Ability to learn and effectively use multiple software systems, including Office 365, MS Teams, Content Manager, SAP, MyWorkZone, and finance software.

Essential requirements

• Experience in administration including the use of computer-based systems such as word processing, spreadsheet and records management and records management systems.
• Knowledge of financial and human resource management procedures, policies, and practices.

To view the Role Description: Administrative Assistant

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

What we do

About NSW National Parks & Wildlife Service

Visit a park

Hunter Central Coast Branch Overview

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close: Wednesday 23rd of April 2025 at 11:55pm

Should you require further information about the role please contact the Hiring Manager, Jenny Paterson, Administrative Support Officer, on 0457 139 968 or via [email protected]

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing [email protected] or contacting Varvara Kuraeva on 0436 126 838 (please mention reference number 542259).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

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