Lead Advisor, Study Credit

Student Journey – Student Pathways

Continuing, full-time

$87,051 to $ 95, 685 per annum (HEO6)

Plus 17% employer superannuation

Salary packaging options are available

20 days family and domestic violence leave available per annum

20 days gender affirmation leave per annum

10 days Aboriginal and Torres Strait Islander cultural and ceremonial leave per annum

5 weeks annual leave plus Christmas week shutdown, per annum

Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

Acknowledgement of Country

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.

UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.

Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women’s Society, and the many international cultural groups - all will feel valued and respected at UNE.

You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience.

About the role

The Lead Adviser, Study Credit provides specialist advice and expertise in relation to student pathways services relating to admission, credit and enrolment for commencing and continuing students.

The Lead Advisor coordinates and supports the work of the advanced standing team ensuring the timely and efficient delivery of advanced standing and permission to enrol elsewhere services. The Lead ensures training and knowledge transfer for relevant processes is delivered and integrated with existing business processes.
As a subject matter expert in Credit the Lead Adviser will: contribute to the continuous improvement of advanced standing related processes to positively affect student outcomes; participate in projects from time to time; and assist with planning the development of new and amended policies and procedures.

About you

To be successful in this role, you will have:

Demonstrated organisational skills to thrive working in a dynamic and complex environment, exercising independence, initiative and judgement.

Accuracy and attention to detail as well as the proven ability to identify and analyse information to resolve complex problems will be essential.

Outstanding interpersonal and communication skills with the ability to develop effective professional relationships, maintaining diplomacy, discretion and confidentiality.

The ability to coordinate delivery of strategies and plans to support services to students and staff.

Leadership experience and demonstrated experience in managing and coordinating a broad range of administrative functions.

About the Department

Student Pathways is responsible for prospective student relationship management, managing and administering domestic admissions and credit applications, student recruitment and conversion activities for the University.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience

Enquiries and additional information

To discuss this role please contact Emma Wells, Manager, Student Pathways, phone: 02 6773 2883, email: [email protected]

Closing Date: Midnight, 04 May 2025

Reference No: 225055

Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.

To Apply

Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 225055.

Your application should be comprised of:

Covering letter;

Responses to all of the selection criteria (as found in the position statement);

Current Curriculum Vitae;

Commitment to Inclusion and Diversity

UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).