ABOUT BLUE SKY EDUCATION

As a global education services provider with a presence in the UK, Australia and Singapore, BlueSky Education provides short-term and skills-based programmes for students in the UK, Australia and Singapore/Malaysia. Our study tours are designed to prepare students for their future with a variety of programmes that cater to skills needed in the years to come, whether that be learning how to code in our Robotics Programme, how to be business-ready in our Business Management Programme or how to become a fantastic speaker in our Public Speaking & Leadership programme. There is something for everyone at BlueSky Education and we want students to come away with not only better English skills but also life skills that they can take with them through life far after camp has ended.

Website: www.bluesky-education.com

Facebook: https://www.facebook.com/BlueSky.GlobalHolidayCamps

YouTube: https://www.youtube.com/channel/UCccs1pI-Fo8uo4FijVqTdcg

KEY RESPONSIBILITIES & DUTIES

We are looking for a Japanese native speaker for a Sydney-based Study Tours Sales Manager (full-time). Working with an international team based in Sydney, Singapore, Sao Paulo, Vietnam, China and the Philippines, you are responsible for Blue Sky Education study tour sales for the Japanese market (e.g., high school students from Japan travel to Australia for short-term study tours).

In addition to achieving and exceeding sales targets for Japan, you are also responsible for client support when the Japanese student groups are in Australia. Specifically, you will be responsible for the following areas:

1. Japan Sales & Business Development

As the main focus of this role is on Study Tour Sales, we expect the incumbent to have a strong sales and business development track record. You will be responsible for nurturing existing clients and identifying and acquiring new clients. Key responsibilities include the following:

• Develop a comprehensive Sales Annual Plan detailing the strategy and action to nurture existing clients and acquire new clients.
• Achieve and exceed given sales targets/KPIs
• Manage and update client records in the Hubspot CRM system.
• Develop rapport and relationships with Japanese clients through formal means (office quarterly visits, presentations, and meetings in Australia and Japan) and informal means (charity events, informal work lunches).
• Proactively engage existing clients, anticipate their needs and challenges, and propose value-adding and new programs to ensure these existing clients return to Blue Sky for future business.
• Identify and acquire new clients through your own research, personal network, and attending education conferences and government and industry events to connect with potential Japan agents and schools.
• Develop client proposals and prepare costing for approval. Submit quotes and proposals on time. Proactively follow up with clients to close sales.
• Create Japanese-language marketing materials, including Japanese brochures and presentations.

While the main scope of the role is to generate sales from Japan, you will support the Australia office Managing Director in handling sales enquiries from other markets, including Hong Kong.

2. Australia In-bound Study Tour Client Support for Japanese study tour groups

• Attend and support logistics of programme arrival day welcome ceremony, Finale Night and key activities during camps. Ensure overseas study tour group leaders and teachers feel their needs are attended to.
• Respond to clients’ requests, feedback, or concerns and look for ways to improve the study tour delivery.
• Manage the relationship with Study Tour group leaders and teachers when study tours are running, building personal rapport and ensuring our clients are happy and return to Australia in the following years.

3. Australia Local Partnerships Initiation and Management

• Manage relationships with and identify new Japanese partners in Australia, including Japanese businesses with a presence in Australia. This includes, but is not limited to, Japanese companies, the Japan Chamber of Commerce, the Japan Expo, and Japanese Student Associations at various universities.
• Expand Blue Sky Education's reach and network of local partners in Sydney, Melbourne, Perth, Adelaide and Brisbane where our Study Tours operate.

REQUIREMENT

This role best suits candidates who are Japanese native speakers with 5-7 years of tourism and education sales experience. We are looking for candidates with a strong sales record.

• Full working rights in Australia with a strong sales background
• Japanese Speaker
• Track record in achieving and exceeding sales targets and KPIs.
• Independent and able to initiate ideas and strategy and share these new ideas to the company’s senior management team.
• Effective communicator
• Approaches work with a flexible ‘can-do’ attitude.
• Ability to work and thrive in a small team environment.
• Ability to build rapport with students and clients. Enjoy working with teenagers and young students.
• Computer literate and proven competence in administration
• Flexible, adaptable and solution-focused
• Working knowledge of the Hubspot CRM system is advantageous.

WORKING ARRANGEMENT

A flexible working arrangement with 4 days in the office and 1-day work from home. A competitive compensation package that is commensurate with the candidate’s fit for the role will be discussed during the interview.

The opportunity to travel internationally to Japan for sales meetings and Singapore for team bonding is available, in addition to interstate travel opportunities to support programmes in other cities, including Melbourne, Brisbane and Perth.

APPLICATION PROCESS

Enquiries about the role can be addressed to Mai Chu, Manager, at [email protected].