Company Description

A leading name in the Australian steel industry, this company is known for delivering high-quality steel products and exceptional service to a wide range of industries including construction, engineering, manufacturing, and infrastructure. With a strong focus on customer satisfaction, product reliability, and operational excellence, the business is built on longstanding relationships and a reputation for delivering solutions that meet complex and time-sensitive demands.

Offering a dynamic and collaborative work environment, this is a company that values initiative, reliability, and professionalism in every team member. Continued growth and customer demand have created an opportunity for an experienced Internal Sales Representative to join their Melbourne-based team.

Role Description

This position is ideal for a sales professional with a solid understanding of the steel industry and a passion for providing outstanding customer service. Working closely with the external sales team, warehouse, and logistics departments, the Internal Sales Representative will play a key role in managing inbound enquiries, processing sales orders, and maintaining strong client relationships.

The successful candidate will be confident working in a fast-paced environment, with the ability to prioritise tasks, respond to client needs promptly, and ensure accurate and timely processing of orders. A strong commercial mindset and attention to detail will be essential in this role.

Key Responsibilities

Respond to customer enquiries via phone, email, and online channels, providing accurate product information and pricing.

Prepare and process quotes and sales orders in a timely and accurate manner.

Develop and maintain positive relationships with new and existing customers.

Liaise with internal teams including warehouse and logistics to coordinate delivery schedules and resolve order issues.

Monitor inventory levels and advise customers on availability and lead times.

Provide support to the external sales team and assist with follow-ups and client communications.

Maintain accurate records in the CRM and other internal systems.

Contribute to a team culture focused on service excellence, reliability, and accountability.

Salay and Benefits

Base $80 - $85k | Super 11.5%

APPLICATION

Apply by clicking the link below. Please apply by sending your resume in word format to [email protected]. Alternatively, you can call me on 02 9922 9677 for a completely confidential discussion.

Salexo Consulting is a specialist recruitment agency. Currently we have over 200 vacancies on our books. So, if this role doesn’t suit, please call or apply to find out more about our other live vacancies. Thank You

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.