Administrative Assistant

Company Lift Health Group
Location Parkside, Adelaide
Work Schedule Full Time/Part Time/Casual
Compensation Up to $75,000 (inclusive of superannuation)
Start Date Immediate Start
Location Greenhill Road Head Office

Who We Are

Lift Health Group is a leading provider of FIFO allied health services, delivering essential healthcare to remote and underserved communities. Our work is fast-paced, rewarding, and impactful.

Lift Health Group was founded in February 2023 by our directors, with a vision to provide high-quality, innovative healthcare to communities across Australia. Our story is rooted in personal experiences and a shared commitment to making a difference. What started as a small team of two has now grown to over 25 clinicians, including speech pathologists, occupational therapists, and physiotherapists, with continued expansion. Today, Lift Health Group is a national leader in allied health, serving every state in Australia. We are driven by the belief that everyone, regardless of location, deserves access to the best possible healthcare.

Key Responsibilities

As the Administrative Assistant, you will need to display strong customer service etiquette, whilst managing clinicians schedules, optimise bookings, and ensure efficient service delivery.

The role includes various administration tasks as well as key duties,

Scheduling and managing client appointments.

Maintaining accurate patient records and updating client information.

Answering phones and emails for client enquiries.

Providing general administrative support to the clinical team.

Assisting with NDIS compliance procedures, including completion of service agreements and quotes.

Who We Are Looking For

The ideal candidate will have:

Trustworthy, reliable, and able to work independently as well as in a team environment.

Proactive and flexible attitude, with a strong customer service focus.

Proficient in basic computer applications for document creation, scheduling, and record-keeping.

Excellent communication and interpersonal skills are essential, with a friendly phone manner and strong phone communication required on a daily basis.

Strong organisational skills and the ability to multitask effectively.

A team-oriented approach and the ability to work collaboratively.

Willingness to be flexible and innovative with great problem solving skills.

Familiarity with Microsoft Office (Excel, Teams), Splose or similar scheduling software (preferred but not essential).

What We Offer

At Lift Health Group, we are committed to supporting our employees and creating a positive work environment. As an Administration Assistant, you will have the opportunity for flexible office hours that suit your lifestyle (office availability between 8:00am-5:00pm Monday to Friday).

A professional and welcoming office space with a supportive, high-performing team that values collaboration.

A fun and inclusive culture where everyone gets along, making it a great place to build friendships. We host quarterly social events throughout the year, providing plenty of opportunities to connect outside of work.

Opportunities for career growth and professional development, with access to mentoring and leadership that brings front-line experience to support your success.

A stable, long-term role in a company that values and invests in its employees.

A meaningful position where your work directly contributes to improving healthcare access and service efficiency for underserved communities.

How to Apply:

If you feel this might be the next opportunity for you, please apply via this Seek ad with a resume and cover letter addressed to Client Services Manager, Tamie Hannessen. Applications are open until the 10th May 2025 at 5pm, or sooner if a suitable applicant is found. For enquiries related to this role, please email [email protected].