Insurance Claims Officer
Tweed Shire Council
Posted 9 days ago
We are seeking an Insurance Claims Officer to manage insurance claims made against and on behalf of Council. In this role you will determine claims under specified delegation and coordinate the annual renewal process. Additionally, you will provide essential administrative support to the Local Emergency Management Officer in their role as Chair of the Local Emergency Management Committee (LEMC) and building asset manager. If you have strong attention to detail, excellent coordination skills, and a passion for risk management, we’d love to hear from you!
About the role:
- Manage all aspects of insurance claims made against and on behalf of Council and process the annual insurance renewal returns.
- Manage document registration, creation, maintenance, and distribution within the Council’s records system.
- Investigate and analyse claim matters and present data for determination.
What's on offer:
- a base salary ranging from $63,935 per hour/annum with competency-based increments up to $73,252 per hour/annum, plus 11.5% super
- 70-hour, 9-day fortnight
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list - click here for more).
We are seeking:
- Certificate IV in General Insurance or demonstrated relevant experience in insurance claims management or similar.
- Well-developed written and verbal communication skills.
- Capacity to manage workloads and competing priorities effectively.
About us:
- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
- Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.
Where it's located:
This position is based in Murwillumbah and can be directed to work from any Council work site.
Position closes:
Monday 28 April 2025 at 9 am (NSW time). Late applications will not be permitted.
SK97188A
About Tweed Shire Council
Tweed Shire Council is the largest council on the north coast of New South Wales, Australia. Covering an area of 1300 square kilometres, the Tweed adjoins the local government areas of Byron, Lismore, Kyogle, Scenic Rim and Gold Coast, with the NSW–Queensland border to its north where it divides the twin towns of Tweed Heads and Coolangatta.
Council is the largest employer in the Tweed with a workforce of more than 750 employees across a wide range of professions. Through a budget of about $256 million, Council delivers more than 50 services to 41,500 ratepayers and almost 100,000 residents who call the Tweed home.
In late 2021, Council was named Employer of Choice by Professionals Australia (Local Government Engineers’ Association) for its great employment practices within NSW local government.
Professionals Australia recognises what workers throughout the region already know – people choose to work at Tweed Shire Council when presented with other employment opportunities due to its:
employment terms
great workplace culture
amazing location.
Aboriginal Acknowledgement – Tweed Shire Council wishes to recognise the generations of the local Aboriginal people of the Bundjalung Nation who have lived in and derived their physical and spiritual needs from the forests, rivers, lakes and streams of this beautiful valley over many thousands of years as the traditional custodians of these lands.
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