Administration Officer
Wodonga Institute of TAFE
Posted 24 days ago
Full Time, Ongoing
$60,129 - $67,610 Per Year Plus Super
Provide expert advice on training options and government initiatives to clients.
Work in a supportive environment with a focus on student success and satisfaction.
Contribute to smooth administrative operations across Wodonga TAFE's community.
ABOUT THE ROLE
Are you passionate about delivering top-notch customer service and thrive in a fast-paced, supportive environment? Wodonga TAFE is looking for an enthusiastic and organised Administration Officer to join our vibrant Student Administration team in the Student Services & Quality (SSQ) department. If you're keen to make a positive impact on students' educational journeys, we'd love to hear from you!
As an Administration Officer in Student Administration, you will be the friendly face and first point of contact for both internal and external clients of the Institute. Your role will be key in providing efficient and responsible customer service across various channels—whether it’s over the counter, by phone, email, or through our ticket system. You’ll assist with student enrolments, determine eligibility for government-funded training places, process payments, and provide expert advice on training options and government initiatives to a diverse range of clients.
You’ll also work closely with our other administrative staff to ensure the smooth and seamless delivery of administrative services across the entire Wodonga TAFE community.
Selected Duties:
Be the first point of contact for students and clients, providing exceptional customer service.
Offer clear, accurate advice on training options and government initiatives to ensure accessibility and success.
Provide valuable administrative support, including data entry, reporting, and records management.
Collaborate with other teams as needed to contribute to Wodonga TAFE’s growth and success.
ABOUT YOU
Skills & Experience
Your values align to ours - Integrity + Respect, Community + Collaboration and Creativity + Innovation.
Essential: Relevant Diploma and demonstrated experience or a suitable combination of qualifications and experience.
Desirable: A solid understanding of procedures, guidelines, and government initiatives relevant to education and student services.
ABOUT US
Wodonga TAFE provides quality education and training across Australia. With over 700 employees, we are a growing and respected registered training organisation.
Staff Benefits
Exceptional Career Growth with a supportive, thriving company culture that fosters long-term development.
Extensive Learning & Development Opportunities, including access to LinkedIn Learning and comprehensive Digital Skills Training programs.
Generous Leave Options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave, Reward Time off, and paid Parental Leave.
Health & Wellbeing Benefits, including free flu vaccinations, Fitness Passport, and discounts on health insurance.
Social Club and Exclusive Perks including discounted movie tickets and other fun social activities.
Inclusive Workplace Culture with on-campus events that celebrate diversity, team achievements, and employee milestones.
Support Student Learning with exclusive discounts on coffee, restaurant days, massage, and hair services.
Discounted Childcare at the Kids on Campus Early Learning Centre, making it easier to balance work and family life.
Visit our website for more information about employee benefits and services.
Child Safety Commitment
Central to our values, Wodonga TAFE prioritises the safety and wellbeing of young people, with Child Safety Officers on-site and Child Safety Policies. All staff must complete Child Safe Training and obtain a Working with Children Check and a Nationally Coordinated Criminal History Check.
APPLY NOW
If you are excited by this opportunity to advance your career, contact Melissa Wise, Team Leader Student Administration, for a confidential conversation at 02 6055 6639 or [email protected]. For more information and to apply, visit the Careers page on the Wodonga TAFE website.
Applications close: 11:59 pm Sunday 13 April 2025.
At Wodonga TAFE we are genuine about increasing the diversity of our workforce to better meet the differing needs of our staff, students, and the broader Wodonga TAFE community. We welcome applications from all backgrounds.
About Wodonga Institute of TAFE
Wodonga TAFE is proud of its reputation as a leading vocational education provider, offering quality training programs to individuals and industry, locally and nationally.
With a mission to strengthen our communities and industries through accessible and innovative learning, our success is underpinned by our commitment to driving student achievement, helping build communities through education, working with industry, inspiring futures and empowering people so they can lead happy and fulfilled lives.
Wodonga TAFE is more than just a place where people study or work. It is a thriving community that facilitates positive interactions between students, staff, industry, and the community.
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