The Human Resources (HR) team at CDSB enables the department to meet its strategic priorities. We do this by supporting the department to attract, recruit, engage, and develop the workforce it needs now and into the future and by supporting the department to provide a healthy and respectful workplace. The HR team delivers its services through business aligned Business Partner and hrAssist teams, and specialised teams providing Workplace Relations, Safety and Ethical Standards, Executive and Talent, Policy and Programs, Workforce Strategy and Workforce Insights and HR Systems. As the first point of contact for CDSB employees, the hrAssist team handles these critical engagement touchpoints in a responsive and employee-centric way that significantly contributes to enhancing the overall employee experience.

As the Human Resources Officer, you will:
• Collaborate effectively within others across the HR team to triage queries and to provide timely and accurate responses to HR enquiries received from employees and managers.
• Process vacancy management activities including advertising and recruitment requests, issuing expressions of interest and accurately maintaining the vacancy management register.
• Co-ordinate, monitor and facilitate the payment of HR related invoices, in line with relevant policies and procedures.
• Action employment visa queries and assist the team with criminal history clearances.
• Process establishment management requests through a centralised approach, ensuring consistency practices across the Department.
• Assist the Team Leader with coaching hrAssist team members and employees on hrAssist practices and processes and the HR systems.
• Assist with actioning contingent labour hire engagement requests and queries.
• Prepare routine and ad hoc reports, update registers and maintain accurate record keeping.
• Support the delivery of HR programs, projects and initiatives as required.
• Support the optimising of HR processes by contributing to identifying and improving the effectiveness and efficiency of HR services, products and processes.
• Perform administrative and business support activities to the broader HR team.

What are we looking for?
To thrive in this role, you will need to demonstrate the following:
• Ability to interpret and apply HR legislative and employment frameworks, policies and procedures relating to employment conditions to provide sound, consistent
advice and to resolve queries.
• Ability to work autonomously with general supervisor and as part of a team to deliver on the team's program of work.
• Professional approach to building relationships with clear, concise and respectful communication skills, both written and verbal, including active listening.
• Strong attention to detail and experience using HR systems and Microsoft Office suite of applications to analyse and manipulate, validate and produce workforce data, reports and documents.
• Identify issues which could impact on delivering outcomes to a high standard.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

Join our team - deliver excellence in customer service, make a difference and shape the future of Queensland. We celebrate diversity and invite applications from all backgrounds. For further information about this exciting opportunity, and how to apply, please see the attached Role Description.

Applications to remain current for 12 months.
Job Ad Reference: QLD/631330/25
Closing Date: Wednesday, 30 April 2025