• Full time, continuing role supporting our student accommodation operations
• Located at our Camden Campus
• Base Salary HEO6, $99,455 p.a. + 17% superannuation
  

About the opportunity

The University of Sydney is welcoming applications for a Senior Housing Officer, Student Accommodation to oversee the day-to-day operations of the Camden Student Accommodation which includes Nepean Hall, Nepean Lodge and Nepean Cottages to ensure that occupancy and revenue is maximized and that the residences are maintained to a high standard.

This role will ensure applications, bookings and peak periods are coordinated seamlessly, oversee the maintenance and repairs as well as work with key stakeholders to ensure their needs are met.

The Senior Housing Officer, Student Accommodation will work collaboratively with the Student Life team (Wellbeing and Cocurricular) to ensure a high level of customer service, support and to enhance the overall student experience.

The successful candidate may be required to travel to the main Camperdown Campus as requested by the Accommodation Operations General Manager.

Your key responsibilities will be to:

• oversee the Camden Student Accommodation to achieve maximum occupation levels throughout the year for Accommodation Operations, including producing reports summarising occupancy levels
• supervise the residences in a professional and student focused manner consistent with relevant policy and procedures and contributing to enhancing the student experience
• support the safety of residents through liaising with security and wellbeing staff as required and be on call for emergencies
• support the general administrative services and operations support for the Student Accommodation business unit
• work with the Business Systems and Relationships Manager on internal and external stakeholder liaison
• develop and implement local procedures to ensure consistency in student experience, maintenance procedures and day to day operations that ensures the highest standards are maintained
• oversee adherence with contractual quality assurance, particularly as relevant to Residential Agreement and reservations (bookings and terminations)
• maintain the lifecycle, refurbishment and maintenance requirements of the Camden accommodation to ensure assets are being maintained to the University standards.
  

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Senior Housing Officer, Student Accommodation who has:

• a bachelor's degree in a relevant field or equivalent work experience
• a First Aid Certificate
• strong Operational experience preferably in student accommodation or similar as well as sound financial acumen
• experience and broad understanding of the real estate principles including compliance to Residential Tenancy Act
• extensive Project Management experience ranging in size and complexity including understanding of the quoting and tendering process, timeline management, contractor management and compliance requirements
• demonstrated experience in stakeholder management and the ability to foster productive relationships with key stakeholders and contractors
• strong operational experience preferably in student accommodation or similar as well as sound financial acumen
• a Real Estate Certificate or Licence will be highly regarded.
  

Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kevin Lim, Recruitment Operations by email to [email protected].
© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 27 April 2025 11:59 PM