Are you a dynamic professional with a passion for building strong relationships? Join our leading radiology team as a Referrer Liaison Officer and play a key role in engaging with referrers and driving business growth.

What’s in it for you?

Competitive salary of $76K + Super + Car Allowance ($15K)

Work with a leading radiology provider

Dynamic and supportive team environment

Opportunity to make a real impact on referrer engagement and business development

Full-time position (Part-time hours considered minimum 3 days per week)

About Us

Canberra Imaging Group, a Sonic Healthcare owned entity, is the leading provider of diagnostic imaging services in the ACT region. We are dedicated to delivering exceptional patient care and supporting the healthcare community through our innovative approach and commitment to excellence. Join our team and be a part of our mission to provide the best possible outcomes for our patients.

About the Role

The role of the Referrer Liaison Officer (RLO) focuses on the growth and development of Canberra Imaging Group’s referring practitioner market by overseeing relationships with referrers and their clinics. The RLO works closely with the Business Development Manager and management teams at imaging sites to ensure workflows and communication run effectively.

The RLO will help grow the business financially and culturally by identifying new opportunities, raising brand and service awareness, and promoting our people. It is expected that the RLO will bring positivity, enthusiasm, a can-do attitude, innovation, and energy to their role, relationships, and the business in general.

Key Responsibilities

Build and maintain strong relationships with referring doctors, medical clinics, and healthcare professionals.

Act as the primary contact for referrer inquiries, feedback, and concerns, ensuring timely issue resolution.

Conduct regular site visits and meetings with referrers to promote services and gather insights.

Provide education and training to referrers regarding new imaging modalities and processes.

Monitor and report on referrer feedback, referral patterns, and business opportunities.

Support marketing and business development initiatives.

Maintain accurate records of interactions and engagement activities.

What We’re Looking For

Experience in a client-facing role, preferably in healthcare or radiology.

Strong interpersonal and communication skills with the ability to build professional relationships.

Knowledge of the healthcare industry, particularly radiology and diagnostic imaging.

A proactive approach to identifying business opportunities and resolving issues.

Excellent problem-solving and organisational skills.

Ability to work both independently and collaboratively.

Proficiency in Microsoft Office and CRM systems.

Current driver’s licence and ability to travel as required.

Desirable Qualifications & Experience

Experience in radiology, medical sales, or business development.

Tertiary qualifications in business, healthcare administration, marketing, or a related field.

Understanding of Medicare and radiology billing processes.

Applications close at 11:59 pm on Thursday 8 May 2025.

For more information, please contact Dale Anderson on 02 6203 2055.

Applications from employment agencies will not be accepted.