Lives Lived Well is opening a new Veterans’ and Families’ Wellbeing Hub in Northern Adelaide in mid-2025. Funded by the Department of Veterans’ Affairs, the Hub will provide a welcoming space where veterans and their families can access a range of wellbeing services and social activities.

The Northern Adelaide Veterans’ and Families’ Wellbeing Hub will reflect the DVA Wellbeing Model for Veterans, focusing on health, education and skills, housing, social support and connection, employment, income and finance, and recognition and respect.

The Hub will feature social elements like coffee and chat sessions, music, art, cooking, walking, and BBQs in the park. It will also include facilities like activity rooms, study and conference spaces, and a children’s play area, ensuring a welcoming environment for families.

About the Role

This is an excellent opportunity for an office all-rounder to support our clinicians in delivering the new program. As the sole administration officer in our close-knit team, you will be the initial contact for our clients via phone, email, and in-person. Your administrative, organisational, and warm customer service skills will be essential to the success of our program.

The role is full time, Monday to Friday, based at our brand-new site in Playford. Salary is $73,000 - $79,000 plus Superannuation and salary packaging. We also offer an extra five days’ wellbeing leave, and access to Fitness Passport nationally.

Your Opportunity

With a background in either Veterans Services, community or other non-profit environment, you will pride yourself on your exceptional administration and customer service skills. You’ll also have:

· A warm, welcoming and engaging demeanour – you’ll love meeting people and being the friendly face of the Centre

· Experience in managing correspondence, handling communication (phone, email, mail and in-person), and ensuring accurate date and information input

· A background in events support – this role will see you supporting the Community Engagement Coordinator in organising and attending fun, new and exciting community functions

· A willing nature and be happy to roll up your sleeves and pitch – you’ll be ordering office supplies, liaising with tradespeople and contractors and keeping the Centre looking clean and inviting

· Have strong computer skills – especially in the use of Microsoft Suite including Teams. Knowledge of CRMs would be beneficial

· Problem solving skills, the ability to think on your feet and be solutions focused.

· Emotional maturity and an understanding, compassionate nature – you’ll be able to relate to Veterans, their family members, and supporters

· Great organisational and time management skills. You’ll have the ability to juggle multiple tasks and the agility to switch tasks quickly

Why join LLW now?

This a great opportunity to be at the forefront of an essential new service for veterans and their families in Northern Adelaide – and one where no two days will be the same. Joining this small team, you will be in on the ground floor, with the ability to help build the culture and environment.

You can see the full range of LLW benefits on our website, but these include:

· Working in a newly refurbished office with onsite parking and a café

· An additional five days’ wellbeing leave per year

· Wellspring Discounts – save on everyday items including groceries, petrol, and leisure activities from over 360 retailers

· Fitness Passport with discounted access a wide range of gyms, pools, and fitness and leisure centres across Australia

For a copy of the Position Description please email [email protected]

Applications close on Monday 28th April at 5.00pm, however we will be interviewing throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

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