We are a small team in Sales and Service of Audio and Radio Equipment and we are looking for a dedicated and motivated Office Administrator to join our friendly and supportive team. This is a unique opportunity for someone who enjoys providing excellent customer service, assisting team members, and working in a collaborative environment with work variety. The position is Full time 12-month contract with probable options thereafter. For the right applicant, we could negotiate shorter days (e.g., school hours) or a 4-day week.

Key Responsibilities:

· Answering and screening phone calls, emails, and messages

· Processing inquiries through to completion

· Logistics – book couriers for outgoing orders. Track and trace lost items.

· Keeping on top of inquiries – both sales and repairs - Phone calls & Emails

· Create quotes as instructed – check buy and sell pricing and availability.

· Assist with supplier correspondence – follow ups.

· Assist with Calendar reminders and general Personal Assistant tasks.

· Providing administrative support to meet internal or repair deadlines.

Skills & Experience Required:

· Ability to work independently and manage tasks efficiently.

· Well organiszed with an excellent memory.

· Strong customer service skills with attention to detail

· Demonstrated initiative and proactive problem-solving.

· Proficiency in Microsoft Office programs

· Positive phone manner and professional communication skills

· Strong computer skills

· Previous experience in an office environment

· Understanding of Music Performance or Recording an advantage.

Additional Information:

· We’re seeking someone with a background in small business or the ability to quickly learn and take initiative. Training will be provided to support your success in this role.

· This position offers a great opportunity to develop your skills and grow within a busy technical company.