Full time or Part-time

On site, Canning Vale

About the Role

Wescorp Sandalwood is a family owned business processing and marketing sandalwood since 1994.

We are seeking a passionate administrator to join the hard-working team as a Documentation Officer. Based in Canning Vale, and reporting to the Logistics Manager, and Board of Directors. The Documentation Officer will support the Logistics Manager and Sales Manager in organising and completing export documentation. As a Documentation Officer – Exports and Compliance you will play a crucial role in ensuring our operations adhere to all relevant industry regulations and standards.

Responsibilities:

Preparing and ensuring documents are completed accurately for overseas customers

Raise RFP’s / Complete RFP’s and obtain health certificates

Booking Fumigation and submitting request forms

Complete sandalwood tracking forms within required time

Prepare Certificates of Origin

Check & obtain original Bills of Lading

Checking Letter of Credits to ensure they meet contract requirements

Comply with Letter of Credit create Bank Drafts and Lodgements

Arrange any other documents required by the customer or country requirements

Ensure compliance with international trade regulations and requirements of importing countries

Maintain accurate records of all export documentation

Collaborate with sales, production, and logistics teams to ensure accurate and timely fulfillment of orders

Maintain an organized system for tracking orders

Managing the organisation's ISO Quality Management System (ISO 9001) and Environmental Management Systems (ISO 14001) accreditation guidelines

Maintaining and updating regulatory ISO documents

Actively participating in external ISO audits and inspections

Overseeing the Corrective Action System and documenting information procedures

Maintaining records, files, and databases for traceability and review to ensure compliance with requirements

Action on audit requests and non-conformity reports

The successful applicant will:

Previous experience in a documentation and/or shipping role advantageous

Exceptional Customer Service skills

The ability to work under pressure and maintain accuracy in a fast paced work environment

Excellent time management skills and ability to multi task, and prioritise work load

Microsoft skill in Outlook, Word and Excel

Ability to work with minimum supervision and work as part of a tight knit team

Be able to use own initiative

High level of attention to detail and accuracy, and efficient data entry skills

Strong computer literacy skills including excel, word and outlook

Ability to respond calmly in difficult situations maintaining a strong customer service focus

Excellent attention to detail

Takes other's perspective's into consideration

Energetic, passionate and enthusiastic

Takes initiative

Why join our team?

Ongoing training and career development opportunities

Supportive Team Environment: Join a collaborative and innovative workplace.

Family-Owned Stability: Be part of a trusted, family-operated Australian business.