Multi-Site Restaurant Manager - SSP Australia & New Zealand

About SSP
SSP is one of the world’s leading operators of food and beverage brands in travel locations. With operations in over 30 countries, we serve a variety of well-known global and Australian brands, including ST. ALi, Roll'd, MoVida, Biggie Smalls by Shane Delia, KFC, and more. We operate both franchise and partnership brands, delivering a diverse and dynamic dining experience for customers.

3 Key Highlights for the Role:

Exciting Growth – Opportunity to grow and develop your career within a globally recognised company.

New Store Openings - Be a key player in the launch of 3 brand-new venues, featuring local Tasmanian produce and a renowned Tasmanian hospitality brand.

Multiple Venues – Manage 4 venues across Launceston Airport, contributing to an exciting new chapter in the airport's redevelopment.

Our Launceston Airport operation is undergoing a significant redevelopment with three brand-new, modern, and locally inspired venues set to open in the next few months. We have employed over 30 team members, and we are now looking for a dynamic Multi-Site Restaurant Manager to lead these exciting changes.

Job Description:
As a Multi-Site Restaurant Manager, you will work closely with the Launceston Airport Food and Beverage Manager to oversee the operations of multiple venues, ensuring the delivery of excellent customer experiences. This role involves managing teams across several locations, maintaining food safety and high standards, and driving operational efficiencies.

Key responsibilities include:

Managing operational aspects such as budgeting, rostering, forecasting, and resource planning.

Leading and managing the daily operations of 4 venues at Launceston Airport, ensuring consistency in customer service and daily operations.

Leading and motivating your teams to achieve excellence, providing regular coaching, performance reviews, and development opportunities

Maintain client relationships with partners and airport authorities.

Ensuring compliance with all company policies, food licenses, WHS regulations, and other legal requirements.

What We’re Looking For:

An experienced manager with a strong background in multi-site or large-scale restaurant management, preferably with experience in Café’s or Restaurants.

Strong leadership and communication skills, with the ability to inspire and develop a diverse team.

Proven track record of managing budgets, forecasting, and achieving financial targets.

Ability to adapt quickly in a fast-paced environment while maintaining attention to detail.

Experience in recruitment, team motivation, and training.

Must hold a current Food Safety Supervisor Certificate.

Own transport required (outside of public transport access).

Additional Benefits:

Free parking and meal allowance.

Inclusive company culture – we are committed to attracting and promoting diverse talent.

Personal development plans, annual appraisals, and career progression opportunities.

If this role interests you, and your experience aligns with the above, apply today!

About Us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.43,000 colleagues in over 600 locations across nearly 40 countries.

We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands (such as UrbanCrave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the APAC region) as well as franchise brands (such as M&S, Starbucks and Burger King).

Our SSP Asia Pacific journey started in Thailand over 25 years ago. Since then, we have grown to include Singapore, Hong Kong SAR, Australia, New Zealand, the Philippines, Malaysia and Indonesia, with more than 5,500 colleagues, 150 brands and 300 stores.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency.

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.

We are one team … working together and sharing our best ideas to fulfil our global potential.

We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues

We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.

We are bold …seizing opportunities, innovating and quickly adapting every day.

We celebrate success… recognising and valuing everyone’s achievements.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey.

To find out more, please visit: www.foodtravelexperts.com