• Max term till Dec-2025 (Maternity leave cover) | Full Time
• Location: Mt Druitt NSW 2770
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join our team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
HOPARRS - Homelessness outreach prevention and rapid rehousing service is a Specialist homelessness Service that provides support through client centred case management, assertive outreach, referral and advocacy to Single men, women and families in Blacktown, Parramatta, Cumberland LGA's and the Hills District

The HOPARRS team in Mt Druitt is on the lookout for Intake Support Worker to join our team; this is the perfect role for an individual that is looking to take their first step into case management.

Your key responsibilities will be to:

• Respond to incoming referrals of clients to the service from internal and external support services and conduct formal assessments of suitability for support
• Provide one-off support, referral and information to appropriate clients who do not require ongoing support from the service
• Undertake initial registrations for clients, including all necessary paperwork and intake forms
• Induct clients into the service including the property, facilities, and regulations
• Assist clients in the process of transition out of the service into independence or other services

Requirements for Success

• 2 year Diploma in Social Welfare (or higher) or relevant industry experience
• Efficient IT Skills
• Strong written and verbal communication
• Senior First Aid Certificate
• Drivers licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.