Front Office Coordinator – Dental Clinic (4 Days a Week)

Are you a people-person with a love for keeping things running smoothly? Do you thrive in a fast-paced, patient-focused environment and find joy in creating positive first impressions? Our friendly dental clinic is on the lookout for a Front Office Coordinator to become the welcoming face of our practice.

About the Role

As our Front Office Coordinator, you’ll be at the heart of our daily operations. Your days will be dynamic, your to-do list varied, and your presence valued. Here’s what you’ll be responsible for:

Daily Operations Include:

Greeting and checking in patients with warmth and professionalism

Managing appointment scheduling and calendar coordination for clinicians

Answering phones, responding to emails, and handling patient inquiries

Processing payments, issuing invoices, and managing health fund claims

Maintaining accurate patient records and ensuring data confidentiality

Coordinating follow-up appointments and treatment plans

Managing recalls and patient reminders

Supporting clinical staff with daily flow and admin needs

Ensuring the front office is tidy, welcoming, and well-stocked

Assisting with reporting, ordering supplies, and other admin tasks as needed

Who You Are

You’re organised, proactive, and calm under pressure

You have excellent communication skills and a natural warmth with people

You’re tech-savvy and confident using dental practice management software (or willing to learn)

You thrive in collaborative environments and take initiative with grace

Previous experience in a dental or medical admin role is a big bonus

Our Values

We don’t just care for teeth – we care for people. Our clinic culture is rooted in the following values, and we’re looking for someone who lives and breathes them too:

Collaboration: We work together, support each other, and celebrate team wins

Integrity: We do what’s right, even when no one is watching

Generosity: We give our time, energy, and attention freely and kindly

Growth: We believe in continuous learning – for our patients and ourselves

Security: We provide a safe, stable, and respectful environment for all

The Details

Position: Front Office Coordinator

Hours: 4 days per week (including at least one late night and Saturday)

Location: Wellington Point, QLD 4160

Ready to Join Us?

If you’re ready to be the heartbeat of a clinic where people come first, send us your resume and a brief cover letter letting us know why you’d be a great fit. We can’t wait to meet you.