Join Our Team at My FootDr Mackay!

My FootDr Mackay is seeking a professional and dedicated Part-Time Receptionist to join our team! This role is ideal for individuals who enjoy variety in their work, and take pride in contributing to the smooth operation of a healthcare practice. No task is too big or small – we are looking for a team player who are proactive, reliable, and eager to support both our patients and podiatrists.

About Us

The friendly My FootDr podiatry team at Mackay provide the local community with a range of quality foot-care services for all patients, as well as surrounding suburbs including Paget, Alexandra, Mount Pleasant & Bakers Creek.

We are a part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.

The Role

As the Receptionist, you will be the welcoming face of our clinic, providing exceptional front-desk support to our team and clients. This role presents a unique opportunity to blend your administrative expertise with your knowledge of retail and sales assistance.

Key Responsibilities:

Customer Service: Create a warm and welcoming environment for all patients, ensuring a positive and memorable experience from the moment they walk through our doors.

Appointment Management: Efficiently manage patient bookings, cancellations, and follow-up appointments to ensure a smooth clinic flow.

Footwear Fitting and Sales: Assist customers with expert fitting and purchasing of footwear, providing tailored advice and recommendations to help them find the perfect fit.

Sterilisation of Instruments: Uphold our stringent hygiene standards by ensuring all podiatry instruments are properly sterilised and maintained.

Podiatrist Assistance: Provide support to our podiatrists as needed, facilitating seamless clinic operations and enhancing patient care.

Administrative Duties: Manage patient records, handle billing and payments, and perform various administrative tasks to keep the clinic running smoothly.

About You:

Ability to work 15-20 hours per week.

Strong verbal and written communication abilities.

Experience in footwear fitting and sales.

Ability to work independently and collaboratively.

Skilled at managing multiple tasks simultaneously while prioritising effectively to meet deadlines.

A friendly and approachable demeanour that enhances the patient experience, ensuring they feel valued and cared for.

Basic computer proficiency, including experience with booking systems.

Willingness to learn and embrace new tasks and responsibilities.

What We Offer:

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services, including Pilates, strength classes and physiotherapy!

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Supportive Environment: Join a friendly team that values collaboration and mutual support.

Career Growth: Access opportunities for professional development and career advancement.

Competitive Salary and Benefits: Enjoy a competitive remuneration package along with additional benefits, such as salary sacrifice options, including Novated Leasing.

To Apply:

If you are a motivated individual who thrives in a fast-paced environment and enjoys being part of a team, we want to hear from you! Please submit your application by clicking APPLY NOW.

To learn more about My FootDr, visit our website at www.myfootdr.com.au.