The Opportunity:

ANZ Veolia is looking for an Operations Leading Hand who has a HR Licence and experience in logistics or the waste industry (desirable but not essential) to join the friendly team based in Nudgee.

This role is the first point of contact for our waste drivers and operators to assist with any issues.

This role is Monday to Friday 6.30 am - 3.00 pm overtime and weekends as required.

What's on offer:

Employee share plan

Employee Assistance Program (EAP)

Bupa health insurance discount

Plus other corporate benefits

What you’ll be responsible for:

Manage daily waste collection schedules for efficient resource use and job completion

Optimise routes to improve efficiency and productivity

Exceed customer expectations; handle complaints and resolutions

Manage vehicle breakdowns and bin issues; escalate to appropriate team

Verify driver confirmations and resolve discrepancies

Maintain safety standards; conduct job analysis and risk assessments

What you'll need to be successful:

Demonstrated experience in a similar role, ideally within transport / logistics Waste Industry experience (desirable)

HR drivers licence (desirable)

Intermediate computer literacy

Safety conscious mindset

The safety of our people is paramount. We have zero tolerance for drugs and alcohol.

Shortlisted candidates must pass a pre-employment medical check, including drug/alcohol screening and police clearance.

A Veolia Career:

At Veolia, we prioritise our people's well-being. We offer competitive benefits from day one, including parental leave, share plans, bonuses, career growth, and employee assistance. We're an inclusive employer that values diversity and responds to every applicant.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

Join us in creating a sustainable future.